Point of Care Assist

Point of Care Assist saves health care professionals time and money

Today, over 660,000 health care professionals use Point of Care Assist® and they’re realizing immense value. Read the recently published Point of Care Assist White Paper to learn how health care organizations have the opportunity to save millions of dollars, thousands of administrative hours and build patient trust by:

  • Reducing manual requests to payers
  • Eliminating prior authorization tasks
  • Providing quality care opportunities and cost transparency

Click below to learn how this service can benefit your practice. Questions? Contact your UnitedHealthcare representative. 

Delivering enhanced benefit information at the point of care.

At UnitedHealthcare, we’re doing all we can to simplify the health care system for everyone.

Point of Care Assist, adds real-time patient information —including clinical, pharmacy, labs, prior authorization, and cost transparency — to your existing electronic medical records (EMRs) to make it easier for you to understand what patients need at the point of care.

Point of Care Assist integrates patients’ UnitedHealthcare medical records with EMRs to provide real-time insights on care needs, aligned to their specific member benefits and costs, helping providers. Point of Care Assist is integrated with the following electronic medical record (EMR) platforms: Athena, eClinicalWorks, Epic, NextGen, Practice Fusion, and Veradigm. Access may be dependent on the individual health system. 

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Point of Care Assist Detailed Video Transcript


[Text On Screen – Point of Care Assist®]


Point of Care Assist adds real time patient information, including clinical, labs, pharmacy, prior authorization, eligibility, and cost transparency, to existing electronic medical records, or EMRs.


[Text On Screen – Real-time patient information]

[Text On Screen – Clinical, Labs, Pharmacy]

[Text On Screen – Prior authorization, Eligibility, Cost transparency]

[Text On Screen – Electronic Medical Records]


This can make it easier for healthcare professionals to understand what patients may need to help make a more informed care decision together, at the point of care.


Point of Case Assist enables healthcare professionals to quickly review a patient’s health history and check eligibility, including benefit coverage and prior authorization, review information for referrals and labs, and identify potential quality care opportunities.


[Text On Screen – Review a patient’s health history]

[Text On Screen – Check eligibility, Benefit coverage, Prior authorization]

[Text On Screen – Review information, Referrals, Labs]

[Text On Screen – Identify quality care opportunities]


With Point of Care Assist, healthcare professionals have the right tools and information to give their patients the care they need, when they need it.


Let’s change the course of healthcare.


[Text On Screen – Let’s change the course of health care]

[Text On Screen –

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Health plan coverage provided by UnitedHealthcare of Arizona, Inc., UHC of California DBA UnitedHealthcare of California, UnitedHealthcare Benefits Plan of California, UnitedHealthcare of Colorado, Inc., UnitedHealthcare of the Mid-Atlantic, Inc., MAMSI Life and Health Insurance Company, UnitedHealthcare of New York, Inc., UnitedHealthcare Insurance Co. of New York, UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare of Pennsylvania, Inc., UnitedHealthcare of Texas, Inc., UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of. Utah, Inc., UnitedHealthcare of Washington, Inc., Optum Choice, Inc., Oxford Health Insurance, Inc., Oxford Health Plans (NJ) Inc., Oxford Health Plans (CT) Inc., All Savers Insurance Company, or other affiliates. Administrative services provided by OptumHealth Care Solutions, LLC, OptumRX, Oxford Health Plans LLC, United HealthCare Services, Inc., or other affiliates. Behavioral health products by U.S. Behavioral Health Plan, California (USBHPC), United Behavioral Health (UBH), or its affiliates.

[Text On Screen – UnitedHealthcare]



Get insights on patient needs.

  • Eliminate blind spots in care by identifying potential care opportunities.
  • Quickly check prior authorization for a patient’s medical plan.

Save time by reducing administrative work.

  • Quickly help patients choose lower-cost care options and find UnitedHealth Premium® Program providers known for delivering quality, cost-effective care without leaving your EMR.
  • Stay up to date with accurate, real-time member information, 24/7.
  • Reduce pre-visit prep time using the Gaps in Care service which provides insight to preventive services your patient needs. 
  • Stay current on member plan benefit changes, providers in your patient’s network and their expected out of pocket costs.

Improve satisfaction and results.

  • Simplify care and increase cost transparency to support higher patient satisfaction.
  • Improve the quality of care they provide, which may lead to higher Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores and Medicare and Medicaid Star Ratings.
  • Improve your ability to meet targets and earn incentives through the Medicare Advantage Primary Care Physician Incentive Program.

Point of Care Assist helps providers deliver more value to patients and achieve better results for their practice with reliable, real-time insights from UnitedHealthcare.

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Contact Us

If you have any questions or want to learn more about Point of Care Assist please e-mail us at

Together, we can make health care work better for everyone.