Point of Care Assist

Point of Care Assist saves health care professionals time and money

Today, over 660,000 health care professionals use Point of Care Assist® and they’re realizing immense value. Read the recently published Point of Care Assist White Paper to learn how health care organizations have the opportunity to save millions of dollars, thousands of administrative hours and build patient trust by:

  • Reducing manual requests to payers
  • Eliminating prior authorization tasks
  • Providing quality care opportunities and cost transparency

Click below to learn how this service can benefit your practice. Questions? Contact your UnitedHealthcare representative. 

Delivering enhanced benefit information at the point of care.

At UnitedHealthcare, we’re doing all we can to simplify the health care system for everyone.

Point of Care Assist, adds real-time patient information —including clinical, pharmacy, labs, prior authorization, and cost transparency — to your existing electronic medical records (EMRs) to make it easier for you to understand what patients need at the point of care.

Point of Care Assist integrates patients’ UnitedHealthcare medical records with EMRs to provide real-time insights on care needs, aligned to their specific member benefits and costs, helping providers. Point of Care Assist is integrated with the following electronic medical record (EMR) platforms: Athena, eClinicalWorks, Epic, NextGen, Practice Fusion, and Veradigm. Access may be dependent on the individual health system. 

Get insights on patient needs.

  • Eliminate blind spots in care by identifying potential care opportunities.
  • Quickly check prior authorization for a patient’s medical plan.

Save time by reducing administrative work.

  • Quickly help patients choose lower-cost care options and find UnitedHealth Premium® Program providers known for delivering quality, cost-effective care without leaving your EMR.
  • Stay up to date with accurate, real-time member information, 24/7.
  • Reduce pre-visit prep time using the Gaps in Care service which provides insight to preventive services your patient needs. 
  • Stay current on member plan benefit changes, providers in your patient’s network and their expected out of pocket costs.

Improve satisfaction and results.

  • Simplify care and increase cost transparency to support higher patient satisfaction.
  • Improve the quality of care they provide, which may lead to higher Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores and Medicare and Medicaid Star Ratings.
  • Improve your ability to meet targets and earn incentives through the Medicare Advantage Primary Care Physician Incentive Program.

Check out more resources: 

Contact Us

If you have any questions or want to learn more about Point of Care Assist please e-mail us at

Together, we can make health care work better for everyone.