Starting Sept. 1, 2022, UnitedHealthcare will handle case management services for children and pregnant women (CPW) in Texas who are members of the following plans:
The Department of State Health Services (DSHS) currently serves these members. We’ll work with DSHS to help ensure a smooth transition and continuance of care.
How we can help your patients
We’ll provide care management services for children from birth through age 20 who have a health condition, health risk or medical condition that:
We’ll also provide services for pregnant woman whose medical or psychosocial condition places them and their fetuses at a greater-than-average risk for complications at any of these stages:
How you can help your patients
Prior authorization is not required. To refer a member for CPW services, please call Customer Service at 888-887-9003, 8 a.m.–8 p.m. CT, Monday–Friday or email us at cpw@uhc.com. You can also direct members who want to self-refer to call the phone number on the back of their health plan ID card.
Questions?
Reach out to your provider advocate or call Customer Service at 888-887-9003 if you have questions.