In April 2022, the Virginia Department of Medical Assistance Services (DMAS) launched a new portal to manage provider enrollment – the Provider Services Solution (PRSS). Medicaid providers will use the PRSS portal, located on the Medicaid Enterprise System (MES) website, to complete enrollment and maintenance processes.
All Medicaid managed care network providers must enroll through PRSS to satisfy and comply with federal requirements in the 21st Century Cures Act. Those network providers that are currently enrolled as fee-for-service in Medicaid do not have to re-enroll in PRSS.
As a provider who participates in the UnitedHealthcare Community Plan in Virginia, you will need to initiate enrollment through the new PRSS enrollment wizard. Click on “Enroll as a new provider or check your enrollment status.”
Please note that:
Contact the PRSS Provider Enrollment Helpline at 804-270-5105 or 888-829-5373, or via email at vamedicaidproviderenrollment@gainwelltechnologies.com.
Training and educational resources are available on the MES website.