API is a fully electronic digital solution that allows you to automate administrative transactions. This is a great alternative to Document Library for organizations with medium-to-high claim volume that have the technical resources to program API or the ability to outsource implementation. To learn more or get started, go to UHCprovider.com/api.
Note: API also requires technical coordination with your organization’s IT department, vendor or clearinghouse.
More on UnitedHealthcare Provider Portal usage Your portal usage request must be approved by your organization’s Primary Access Administrator or other designated administrator. You will receive an email once your request is approved.
Note: If you are your organization’s first portal user, you will be asked if you are the correct person to be the Primary Access Administrator.
Once your access is approved, follow the steps below to access the portal:
Chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal Contact Us page. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.
For help accessing the portal and technical issues, please contact UnitedHealthcare Web Support at email@example.com or 866-842-3278, option 1, 7 a.m.–9 p.m. CT, Monday–Friday.