November 01, 2023

Jan. 1, 2024 updates to Individual Exchange plans PDLs

Beginning Jan. 1, 2024, we’re making prescription drug list (PDL) updates for UnitedHealthcare Individual Exchange plans, also referred to as UnitedHealthcare Individual & Family ACA Marketplace plans. This will include medication tier updates, prior authorization requirements, changes to non-formulary status and exclusions from coverage for 19 states.

How to access the updates

To see the PDL updates for each state, please visit the Individual Exchange plans page and scroll to the State-specific plan information section.

How we’ll notify members

We’ll communicate with members in advance to allow time for prescription adjustments before the effective date.


If you have questions, please visit Or chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.


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