Sign in to the portal using your One Healthcare ID and password
– If you are a new user and don’t have a One Healthcare ID, visit UHCprovider.com/access to get started
In the menu, select Prior Authorizations
In the Prior Authorization and Notification tool, scroll down to “Create a new notification or prior authorization request” and click Create New Submissions
Enter the required information and submit
Determination and review timeline
We will complete prior authorization reviews according to state-defined requirements. You’ll receive notifications of the case determination, including appeal rights, when applicable, within required time frames.
Your prior authorization requests will be denied if sufficient clinical information is not provided. Please submit all documentation when submitting your requests, according to health plan protocols.