North Carolina Medicaid outpatient specialty claims
Care Provider field required when submitting claims
When you submit an outpatient specialty therapy claim in the UnitedHealthcare Provider Portal, you must complete the Care Provider drop-down field. “Care Provider” is the rendering health care professional’s name. We will deny your claim if you do not complete the field.
Accessing the UnitedHealthcare Provider Portal for claims
To access claims through the UnitedHealthcare Provider Portal:
Email UnitedHealthcare Web Support at ProviderTechSupport@uhc.com or call 866-842-3278 option 1, TTY/RTT 711, 7 a.m.–9 p.m. CT, Monday–Friday. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.