July 01, 2023

Tools to help make credentialing faster and easier

Keeping track of your team’s credentialing statuses can be difficult, repetitive and time-consuming. That’s why we wanted to share some new solutions that can help you tackle credentialing tasks more efficiently.

Save time with our digital solutions

  • Onboard Pro: This easy-to-use credentialing tool is found in the UnitedHealthcare Provider Portal and: 
    • Allows you to easily submit requests for participation with UnitedHealthcare Network for solo practitioners or add new health care professionals to your group contracts
    • Integrates with CAQH ProView® and other state-specific credentialing applications, so you don’t need to re-enter the same information for UnitedHealthcare 
      • Automatically retrieves most of your demographic and credentialing information from those applications and lets you know right away if more information is needed
    • Shows you the real-time status of every enrollment request you’ve submitted in your dashboard

Learn more about how it works in our Onboard Pro guide.

  • Chat support: You can chat with a live advocate to support you with your credentialing and contracting inquiries when you sign in to the portal and go to the Contact Us tab. 

You can easily access both solutions in the portal by signing in with your One Healthcare ID. Have a team member who doesn’t have one yet? Have them go to to get started.


Chat with a live advocate from 7 a.m.–7 p.m. CT through the portal Contact Us page. Our advocates can help you check member benefits, verify prior authorizations, and support claims and tech support.

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