April 01, 2024

Attest to mental and developmental disability accommodations

The states of Tennessee and Massachusetts have recently announced a regulatory requirement where health care professionals now need to display the mental health, intellectual and developmental disability accommodations they offer in their practice.

What this means for you

To help you meet these new regulatory requirements, we’ve included 2 new areas of expertise fields for you to attest to in your My Practice Profile.

The following information includes the 2 new areas of expertise fields and some examples of the accommodations you can attest to:

  • Mental health disability accommodations
    • Offering calm, quiet environments
    • Providing emotional support
    • Involving a support network
    • Assisting with medication management
  • Intellectual and developmental disability accommodations
    • Offering private or sensory rooms 
    • Offering visual aids and simplified instructions
    • Ensuring extra time or assistance with tasks
    • Offering additional support and guidance
    • Involving a support network


For chat options and contact information, visit You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.


Finding news icon

Discover more news

Personalized news icon

Get personalized news