Social Drivers of Health (SDoH), or social needs, are non-clinical, societal, and environmental conditions which prevent individuals from accessing proper health care. This can include difficulties with:
The SDoH protocol requires those who provide services to UnitedHealthcare members, to use ICD-10 (or successor diagnostic codes) to capture SDoH information.
Z-codes are part of the ICD-10 code list. We require you to routinely screen and submit the appropriate Z55 through Z65 ICD-10 code(s) documentation when a patient has social needs.
Complete our free CME Driving Health Equity Through Technology course to explore how our health care technology can help address Social Drivers of Health needs for your patients.
Optum Behavioral Health
You have opportunities to receive CME credits through our partnership with OptumHealth Education.
Getting Started with UnitedHealthcare
Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and SDoH Z-codes.