Complete special needs plan MOC training by Dec. 31

The Centers for Medicare and Medicaid Services (CMS) require all Special Needs Plans (SNPs) to provide initial and annual Model of Care (MOC) training to network providers that are contracted to see SNP members and out-of-network providers who routinely see SNP members.

To comply with CMS and to help you meet this requirement, please complete our 10-minute, self-paced SNP MOC course by Dec. 31, 2026.

Important training details

• This training doesn’t apply if you see only UnitedHealthcare commercial plan members
• There is no universal MOC training because care management processes vary across insurers. This means you may be asked to complete multiple trainings as required by other Medicare insurers. 
• CMS may also request an attestation of the initial and annual training

Resources

• UnitedHealthcare Administrative Guide, chapter 5
• SNP model of care training FAQ

Questions? We’re here to help.

If you have questions about the training, please contact the UnitedHealthcare SNP MOC training team at snp_moc_providertraining@uhc.com.