Support for health care professionals and members affected by severe weather and other emergencies from UnitedHealthcare.
Our priority is to ensure health care professionals have immediate and easy access to support and resources needed to care for members during severe weather and other emergencies.
Please review the information below for details on temporary provisions for specific locales, and instructions on how to update UnitedHealthcare if your practice is temporarily closed or relocated. Affected areas, dates and measures may change. Additional benefits or limitations may apply in some states and under some plans during this time.
We will adjudicate benefits in accordance with the member’s health plan.
State-specific updates will be posted shortly.
Our team is ready to help – connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.
If your practice is affected by evacuations, please keep your demographic information updated in our systems.
To notify UnitedHealthcare of a new temporary service address:
To notify UnitedHealthcare of a new health care professional joining your medical group during the state of emergency period:
To notify UnitedHealthcare of a temporary practice or facility closure:
We track these temporary closures to help resolve access to care issues for our members. When you return to normal operations, submit another demographic update request with the reopen date.
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal. For additional contact information, visit our Contact us page.