Our priority is making sure people have immediate and easy access to the care they need and that we’re supporting you and your practice. UnitedHealthcare is taking action to help those who may be affected by wildfires, hurricanes, storms and other severe weather.
Please review the information below for details on temporary provisions for specific locales, and instructions on how to update UnitedHealthcare if your practice is temporarily closed or relocated. Affected areas, dates and measures may change. Additional benefits or limitations may apply in some states and under some plans during this time.
We will adjudicate benefits in accordance with the member’s health plan.
If your practice is affected by evacuations, please keep your demographic information updated in our systems.
To notify UnitedHealthcare of a new temporary service address:
To notify UnitedHealthcare of a new health care professional joining your medical group during the state of emergency period: Please either follow your normal process to submit a request to add a new health care professional to your TIN or contact your network management team. Indicate that the change is related to wildfire or severe weather.
To notify UnitedHealthcare of a temporary practice or facility closure:
We track these temporary closures to help resolve access to care issues for our members. When you return to normal operations, submit another demographic update request with the reopen date.