September 17, 2020 at 8:21 PM CT

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UnitedHealthcare is taking action to help care providers who may be affected by wildfires, hurricanes, storms and other severe weather. Learn more about the temporary provisions for Alabama, California, Florida, Mississippi, Oregon and Washington.

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Training and Education

See below for a list of our current training materials for care providers.

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UHC On Air gives you in-depth program information and meaningful updates from UnitedHealthcare 24/7and from any device

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Provider Training

All Care Provider Training

By attending our webinar, you’ll learn about:

  • Details on UnitedHealthcare Community Plan of California
  • Online tools and resources to verify eligibility, submit claims and more
  • Best practices for claims submission and timely filing
  • Prior authorization requirements and process
  • How to resolve issues by reaching out to the right contacts
  • How to access quick reference guides for answers to common questions

View the All Care Providers Webinar Training and Registration Information (Last Modified 01.14.2020)

Initial Health Assessment Training

  • Get requirements, instructions and more at UHCprovider.com/training under the "Initial Health Assessment Requirements - California UnitedHealthcare Community Plan" section.

Introduction to United Healthcare Community Plan of California / Medi-Cal

In this training, you'll learn about:

  • Mission/Vision
  • UnitedHealthcare Community Plan of California/Medi-Cal
  • Member Eligibility and Benefits
  • Notification and Prior Authorization
  • Pharmacy Services
  • Doing Business with Us
  • Care Provider Resources
  • Your Physician Advocate

View the Introduction to UnitedHealthcare Community Plan of California / Medi-Cal Training - (Last Modified 01.14.20)

Get requirements, instructions and more at UHCprovider.com/training under the "Timely Access to Care Standards Education" section. 

  • Provider Express Behavioral Health Webinars & Training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice. 
    • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.

OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

  • OptumHealth Education (Last Modified 06.08.2018) - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
  • Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
    • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
  • Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

Get requirements, instructions and more at UHCprovider.com/training under the "Screening Requirements for Autism Spectrum Disorder" section. 

UHC On Air is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

UHC On Air Topics

  • Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
  • Claims and Payments: Get the most recent claims processing information.
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
  • Reform and Regulations: Get up-to-date regulatory data.
  • State-Specific Information: Each state has its own page for state-specific information and resources.

How to Access UHC On Air