Bulletins and Newsletters

See the bulletins below to stay up-to-date on news, policy changes, and other issues important to your practice. 

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For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.

Visit the Payment Policy Notifications page to view updates. 

Cultural Competency Training

Cultural Competency Training is one of the many training you can take to improve patient care.  

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Distinction in Multi-Cultural Health Care

The National Committee for Quality Assurance (NCQA) recognized UnitedHealthcare Community Plan of Hawaii with the Distinction in Multicultural Health Care (MHC) award. 

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Hawaii Business Magazine - Dave Heywood, CEO

Please check out what our CEO, Dave Heywood, had to share with Hawaii Business Magazine.

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Hawaii Care Provider Manual Update

Your care provider manual is updated and available for review.

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Native Hawaiian Healing

Our health plan QUEST Integration members have the opportunity to access free traditional practices geared toward health improvement and cultural humility through our new partnership with the Waimanalo Health Center.

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UnitedHealthcare Dual Complete: Pennsylvania Members Matched with a Navigator

The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator, a go-to-person for support, to assist them every step of the way on their health journey in Pennsylvania.

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Updated Clinical Practice Guidelines for Hawaii

UnitedHealthcare has identified evidence-based clinical guidelines to guide our quality and health management programs

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Benefit enhancements for Hawaii dual special needs plan (DSNP)

The UnitedHealthcare Dual Complete® plan is available for individuals who qualify for both Medicare and Medicaid.

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News, Bulletins and Alerts

Check back frequently for updates regarding reimbursement policies, provider manuals and bulletins, providing information to our provider network of changes throughout the year.