The UnitedHealthcare Hearing news section delivers provider, product and program updates and tips for using the provider portal to help you and your practice thrive.
Learn about the 2022 featured programs – Preferred and Complete – designed to support quality care.
Check out our new self-paced educational module designed to help you get to know the 2022 Relate product portfolio and fitting software.
Relate3.0 is now available. Learn more about Relate3.0 technology and features and be ready to fit your patients.
A year to remember
Check out how partnering with us has helped make a difference in the hearing care of so many in 2021.
Year-end dates to help your practice finish strong
Keep these dates in mind to help support your patients and practice as 2021 comes to a close.
Additional information required on portal referral requests
Help prevent unexpected out-of-pocket costs for your patients when purchasing hearing aids. Find out how adding previous transactions can make a difference.
Explore updates to programs and products in the 2022 Provider Reference Guide
See what’s changing in next year’s hearing programs, including new and upgraded products, process changes, and training courses to help you stay compliant.
Simplifying the process for working with manufacturers on loss and damage claims
Know who to contact, what’s covered and what to include when submitting claims for members needing a device replacement.
All re-credentialing documents are required to be submitted 8 weeks before your re-credentialing date
Missing this important deadline will result in patients being reassigned to other practices. Learn the steps to take and what documents you need to send to complete the process.
A summer program that delivers benefits for you and your patients
Relate Reserve Summer Camp ends Sept. 15. Join now to be eligible to receive an extra $100 per device on fittings.
Prevent order delays on some rechargeable BTEs from Sonova
Offer your patients alternatives to Sonova rechargeable BTEs during a temporary product shortage.
Update your license and liability documents online
Complete your annual licensing requirements for UnitedHealthcare Hearing the fast, easy way.
Welcome to our new online resource center
Stay connected and get instant access to UnitedHealthcare Hearing information and resources at our unique provider resource center.
Convenient portal training. Greater business efficiencies.
Make your workday go more smoothly — and get paid faster — with our new provider portal. Get trained online any time.
Feel confident with secure messaging
Beginning in July, you must access all messages containing patients’ sensitive information using the provider portal or through secure email.
Helping clinics assist patients through the difficulties of hearing loss
Learn how our Provider Care team members work to support you to make life easier for patients with hearing loss.
Receive extra fitting fees for each authorized Relate fitting
Fit your patients with Relate2.0 hearing aids and get an extra fitting fee per device between now and Sept. 15.
Get trained on Relate for a perfect fit
Become an expert on fitting patients for Relate hearing aids and get an extra fitting fee per device.
Have you heard about the key findings of our provider survey and what we are doing to make our partnership better?
Have you heard that UnitedHealthcare has a new fax number?
Hear to learn about the different ways to access secure patient information in UnitedHealthcare email.
Get certified and get noticed by patients
Complete our online program and become eligible to receive patient referrals for the Relate 2.0 hearing aids.
Have you heard about how UnitedHealthcare and UnitedHealthcare hearing are different?
Have you heard about how Relate 2.0 hearing aids are rechargeable and compatible with Bluetooth phones?
Hear to learn about the key steps in the Provider Portal to identify the amount owed and process the payment.
Great care can get you connected with patients
Positive post-visit patient feedback can effectively grow your practice and may get you more referrals.
Have you heard that Relate Reserve 2.0 hearing aids come in custom sizes?
Hear to learn about how to make your practice more efficient and receive payments faster.
Code your documents accurately
New requirements for diagnosis codes on prescriptions and letters of medical necessity.
Have you heard that tools, such as our provider network survey and patient post-visit survey, provide insights we use to strengthen our partnership?
Have you heard how to enroll with Gemini Diversified Services (GDS) to help simplify credentialing process?
Have you heard about how Relate 2.0 hearing aids deliver patients an effortless listening and provide your practice with flexibility?
Hear to learn about the fastest way to locate a patient on the Provider Portal.
2021 referral consultation forms from UnitedHealthcare Hearing
Introducing new referral forms for hearing tests and hearing aid purchases.
Have you heard about our dedicated regional Provider Care teams to serve you better?
Have you heard that the newly designed Relate 2.0 hearing aids featuring state-of-the-art comfort and technology are available now for members?
Hear to learn about how to work quicker and more efficiently in the Provider Portal.