CAHPS and the Health Outcomes Survey

Earn CME credits while improving patient experience

We’ve partnered with Press Ganey to offer interactive video-based training modules and downloadable guides to help you deliver excellent patient experiences. The trainings take less than 15 minutes to complete and cover a variety of topics such as improving care coordination, access to care and patient-centered communication. You’ll receive a continuing medical education credit of .25 for each module you complete. Press Ganey is an industry leader in patient experience research.

Have Questions on CAHPS/HOS?

Take this self-paced guide to better understand CAHPS/HOS and review best practices that may improve your results.

Your interactions with your patients play a key role in their experience and overall health. You provide guidance and solutions to help them navigate the complexities of health care and help make it easier for them to get timely care, tests and treatment. 

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey and the Health Outcomes Survey (HOS) help provide feedback on your patient’s experience with you, the provider and us. UnitedHealthcare’s goal is to continue to help improve the overall experience for your patients and our members. 

We’re Here to Help

Contact your UnitedHealthcare representative with any questions on the CAHPS/HOS surveys.