Everything you need to work with us
By October, all online tools will be transitioned to the new UnitedHealthcare Provider Portal and Link will be officially retired. To help you find what you need, please review the Where to find portal tools guide.
As we continue to upgrade our digital services, we have introduced a better system to help you do business with us. The UnitedHealthcare Provider Portal allows you to quickly get the answers you need so you can save valuable time and get better documentation and visibility. To access the portal, you will need to create or sign in using a One Healthcare ID.
With the portal, you can:
For information on getting started, including how to register or manage user IDs or passwords, and to learn about all of our tools, open a section below.
Our Digital Solutions Comparison Guide allows you to compare our three digital solutions; the UnitedHealthcare Provider Portal, Application Programming Interface (API) and Electronic Data Interchange (EDI). It also allows you to see which solution works best for your practice so you can work with us more efficiently.
Register, add, change, deactivate users all in the UnitedHealthcare Provider Portal.
With CommunityCare, You Can:
Notification is required for certain genetic and molecular lab tests for certain UnitedHealthcare Commercial benefit plans. Ordering care providers will complete the notification/prior authorization process online or over the phone.
Labs must register their tests to participate as part of the Genetic and Molecular Lab Testing Notification/Prior Authorization process.
With Claim Submission, You Can:
The accuracy of care provider practice demographic data can play an important part in the success of a medical practice. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.
If you need technical help to access the UnitedHealthcare Provider Portal, please email ProviderTechSupport@uhc.com or call our UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.