Stay in the know – check prior authorizations, referrals, claims status and more

TrackIt allows you to see the status of your recent workflow in the UnitedHealthcare Provider Portal. It lets you know if there are documents you need to upload, missing items that need attention and provides email notification on status updates. You can find out exactly where you are in the process and address items right away so you can potentially get paid faster.

Benefits and Features

  • See your work at a glance and take action
  • Track all of your work that requires action, including referrals, prior authorizations, pended claims, reconsiderations and appeals
  • Get customized email alerts to be notified of activity and updates
  • Set preferences and use filters to view your own work or monitor work of colleagues, if needed
  • Flag your claims for easy access


Not Registered?

In order to access secure content on to submit claims, verify eligibility, or to check for prior authorization requirements, you’ll need to create a One Healthcare ID.

Need Help?

If you need technical help, please email or call our UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.