News

UnitedHealthcare news includes updates for care providers, practice managers, facilities and hospitals.

Latest COVID-19 Updates

May 31, 2020 at 11:12AM
Telehealth Services
May 29, 2020 at 03:56PM
Testing, Treatment, Coding & Reimbursement
June 02, 2020 at 02:56PM
Prior Authorization and Ongoing Patient Care Updates

COVID-19 Resources

For the latest news and guidance on the virus, visit cdc.gov/coronavirus.
For UnitedHealthcare COVID-19 resources for providers, visit UHCprovider.com/COVID19.
For important information from UnitedHealthcare on COVID-19, visit UHC.com.

Network Bulletin

Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

View the Network Bulletin Web Page

Latest Care Provider News

05.31.2020 - Policy, Protocol and Program Delays (Full List)
05.07.2020 - UnitedHealth Group Provides Over $1.5 Billion of Additional Support in Response to COVID-19 Challenges
03.26.2020 - Network Bulletin Articles & The Empire Plan - March 2020
03.10.2020 - Network Bulletin Articles & The Empire Plan - February 2020
03.09.2020 - Care Provider Training: Cancer Therapy Pathways Program
03.06.2020 - Prepare for Link Security Change
03.05.2020 - New York Empire Plan Network News - February 2020
03.01.2020 - New Claim Test Code Submission Requirement Coming for Free Standing and Hospital Lab Care Providers

News Archive

02.06.2020 - Important Update: Grace Period Now in Place for OptumRx Home Delivery Pharmacy Controlled Substance e-Prescription Requirement
01.23.2020 - Network Bulletin Articles & The Empire Plan - January 2020
01.22.2020 - CAHPS/HOS Best Practices
01.08.2020 - UHCCareConnect on Link: Clinical Profile Is Now Available for UnitedHealthcare Medicare Advantage Plan Members
01.08.2020 - Important Update about UnitedHealthcare’s Relationship with Houston Methodist
01.07.2020 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2020
01.03.2020 - Legal Notice: Texas Physicians and Care Providers
12.11.2019 - More UnitedHealthcare Fax Numbers Being Retired on Jan. 1, 2020
12.04.2019 - Backup Postcard Notification for Some Paperless Letters
12.04.2019 - Around The Clock Home Health Care Termination – Effective Dec. 16, 2019
10.28.2019 - Empire Plan/Network Bulletin Monthly Review - October 2019
10.24.2019 - Electronic Payments & Statements (EPS) Is Becoming Optum Pay
10.17.2019 - Optum ID Required for AARP® Provider Online Tool Website
09.23.2019 - Empire Plan Network News - September 2019
09.23.2019 - Empire Plan/Network Bulletin Monthly Review - September 2019
09.17.2019 - UnitedHealthcare Community Plan PRAs Added to Document Vault
09.06.2019 - Cancer Screening Education Series Starts Sept. 11 and Will Continue to 2020
08.19.2019 - Empire Plan/Network Bulletin Monthly Review - August 2019
07.31.2019 - Empire Plan/Network Bulletin Monthly Review - July 2019
07.29.2019 - Enrolled in EFT for UnitedHealthcare West? Get your payment packages online!
06.07.2019 - “Always Therapy” Code Reimbursement Error for UnitedHealthcare Community Plan Claims
05.28.2019 - Empire Plan Copayment Guide - June 2019
05.28.2019 - Empire Plan Network News - May 2019
04.30.2019 - Premium Program, We are Going Green!
04.30.2019 - Premium Program Version 12 Annual Evaluation Notices
04.05.2019 - Is Your Contact Information Up to Date?
04.02.2019 - Empire Plan Network News - February 2019
03.29.2019 - New Jersey Out-of-Network Provider Notice
03.13.2019 - Congrats to the Go Paperless sweepstakes winners!
03.08.2019 - Alabama Tornadoes Update
03.04.2019 - My Practice Profile Enhancements - View and Attest to Demographic Data for All Groups Associated with Your Tax ID Number
02.20.2019 - Document Vault Enhancements – Provider Remittance Advice and Improved Navigation
02.13.2019 - Alpha Agonist Use in Pediatric Members - Drug Utilization Review Newsletter - UnitedHealthcare Community Plan (Limited Availability)
01.18.2019 - claimsLink Enhancements – New Search Options and Claims Information
01.15.2019 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2019
01.15.2019 - Empire Plan Network News - December 2018
12.13.2018 - 10 Fax Numbers for Medical Prior Authorization Requests are Retiring on 1/1/2019
11.09.2018 - 340B Drug Pricing Program Update
10.26.2018 - Simplifying the Administrative Process
10.02.2018 - Policy Update: UnitedHealthcare’s Coverage Policy for DermACELL®
10.01.2018 - UnitedHealthcare Community Plan Significantly Expanding Dual Special Needs Program“ UnitedHealthcare Dual Complete®
08.31.2018 - 340B Drug Pricing Program Update: Temporary Hold on All Retrospective Recoveries and Prospective Edits
08.30.2018 - Incorrectly Processed UnitedHealthcare Medicare Advantage Claims for Non-Participating Care Providers in Alabama, Georgia and Tennessee
08.22.2018 - Follow CMS Brace, Orthotic and Other Joint Supports Reasonable Useful Lifetime Limits
06.29.2018 - The Pre-Service Reconsideration Process in Florida Has Ended
06.11.2018 - Reimbursement for 340B Drug Pricing Program

Medical Policy Update Bulletins - UnitedHealthcare Commercial

04/01/2020 - UnitedHealthcare Commercial Medical Policy Update Bulletin: April 2020

Last Published 04.01.2020

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).