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December 01, 2023

Neighborhood Health Partnership prior authorization reduction

Prior authorization will no longer be required for observation admissions

Starting Jan. 1, 2024, UnitedHealthcare Neighborhood Health Partnership will remove the prior authorization requirement for observation admissions. We’re making this change to help simplify the health care experience for our members and network health care professionals.

You will still need to submit notification for inpatient admissions, but you’ll no longer need to obtain prior authorization for observation level of care.  

Learn more

See the full list of codes that require prior authorization for UnitedHealthcare Neighborhood Health Partnership members. We’ll update this list before Jan. 1, 2024, to reflect the prior authorization removal for observation admissions.

Questions? We’re here to help

Chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal. You can also call Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday. 

PCA-1-23-03261-POE-NN_10162023

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