This is a reminder that you must include the billing taxonomy code and registered National Provider Identifier (NPI) on claims for UnitedHealthcare Community Plan members. Previously, we denied claims without the taxonomy code. As of Jan. 9, 2025, we will reject the claim if the fields are incomplete.
The taxonomy field appears as optional on the online form, but North Carolina Medicaid requires it when the health care provider bills for a service. The following is a breakdown of when a taxonomy code is required:
To learn more about claim submissions and requirements, please review the North Carolina Claim Submission Interactive Guide.
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal. For additional contact information, visit our Contact us page.
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