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Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans.

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Provider Portal resources

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Our digital solutions offer you the fastest way to find plan information, manage tasks, check statuses and decisions — all without calling.

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Find specialty resources and information 

News

North Carolina Medicaid: Specialty pharmacy updates

As of Dec. 1, 2025, we’ll require prior authorization for some specialty medications for North Carolina Medicaid.

Washington Medicaid: Epic helps make SDOH screenings easier

Complete SDOH screenings via Epic workflow to help UnitedHealthcare address member specific social needs and improve care planning.

Hispanic Heritage Month: Addressing social drivers of health

Help patients in diverse communities connect with the resources they need for better well-being. Follow these guidelines.

Medicaid: Submission of medical documentation for surgery of hip and knee

Beginning Oct. 1, 2025, providers requesting prior authorization for total joint replacements may need to submit additional documents.

Pharmacy and clinical updates: August 2025

Explore UnitedHealthcare's August 2025 drug list and pharmacy updates to stay informed on the latest coverage and medication changes.