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Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans.

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News

Hispanic Heritage Month: Addressing social drivers of health

Help patients in diverse communities connect with the resources they need for better well-being. Follow these guidelines.

Medicaid: Submission of medical documentation for surgery of hip and knee

Beginning Oct. 1, 2025, providers requesting prior authorization for total joint replacements may need to submit additional documents.

Pharmacy and clinical updates: August 2025

Explore UnitedHealthcare's August 2025 drug list and pharmacy updates to stay informed on the latest coverage and medication changes.

New ORP claim denials for UnitedHealthcare Community Plan of Ohio

New ordering, referring and prescribing claim edits start May 1, 2025. Include National Provider number to avoid Y42 denials.

Oct. 3: VCP statements are going paperless for Kentucky Medicaid

Starting Oct. 3, 2025, VCP statements for KY Medicaid providers will move online — you may access them 24/7 via the UnitedHealthcare Provider Portal.