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Provider Training

See the training information below and stay up-to-date on topics that are important to your practice. 

Provider Training

Monthly Provider Training for KanCare UHC 101

Training for KanCare UHC 101 is the last Wednesday of every month.

Webinar Meeting Information via Microsoft Teams

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Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

Topics

  • Claims and Payments: Get the most recent claims processing information.
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
  • State-Specific Information: Each state has its own page for state-specific information and resources.
  • Provider Express Behavioral Health Webinars & Training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice. 
    • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
  • Optum Health Education - OptumHealth Education™ (OHE) is a jointly accredited education company with over 30 years of experience as a full-service provider of interprofessional continuing education (IPCE).  
    • OHE is simultaneously accredited to provide medical, nursing, optometry, pharmacy, psychology, social work, dental and dietician continuing education activities.
    • All of the content available on the website is free of charge to learners!  Access the website, create an account and participate in content that is applicable for you.

Optum Provider Express offers a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

  • Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
    • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
  • Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.