Review these bulletins to stay up to date on news, policy changes and other issues important to your practice.
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Case Managers Help Members With Complex Needs
The UnitedHealthcare Community Plan Case Management program is a holistic approach to care for members with complex needs, especially those with chronic conditions. The goal is to provide our community members with the resources necessary to maintain the highest functional status possible.
UnitedHealthcare Dual Complete®: New Jersey Members Matched With a Navigator
The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator. This is a go-to-person that provides support and helps them every step of the way on their health journey in New Jersey.
Measures for Respiratory Conditions
UnitedHealthcare would like to emphasize to care providers the appropriate use of antibiotics in children and adults with upper respiratory tract infections.
A Member’s Right to Culturally Competent Care
UnitedHealthcare Community Plan’s members have a right to receive care that is culturally appropriate and respects their cultural and ethnic background and origins.
Office-Based Addictions Treatment
Office-based addictions treatment (OBAT) is the use of medications in combination with navigator services to coordinate counseling and behavioral therapies to treat both substance use disorder (SUD) and opioid use disorder (OUD).
Understanding Early and Periodic Screening, Diagnostic and Treatment Requirements
Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services are an important part of preventive care for children.
Tips to help improve the patient office visit experience
We believe members who have positive experiences are more likely to follow medical advice and treatment plans from their care provider.