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Training and Education

Please see below for a list of our current training materials for care providers.

OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

  • OptumHealth Education (Last Modified 06.08.2018) - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
  • Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
    • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
  • Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

UHC On Air is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

UHC On Air Topics

  • Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
  • Claims and Payments: Get the most recent claims processing information.
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
  • Reform and Regulations: Get up-to-date regulatory data.
  • State-Specific Information: Each state has its own page for state-specific information and resources.

How to Access UHC On Air

Upcoming Training and Educational Resources

There are several educational and training opportunities available to you, as your practice incorporates the integrated managed care (IMC). If you have any questions, reach out to Andrea Ray at andrearay@uhc.com

Provider Express Behavioral Health Webinars & Training 
Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice. Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.

Integrated Managed Care Education And Training Recorded Webinars

Delivering Suicide Safe Care
This webinar features experts in the Western Washington region highlighting key elements of the Bree Collaborative suicide safe care recommendations. 

Shared Decision-making and Behavioral Health Interventions for Patients with Depression
This webinar features experts from the University of Washington Advancing Integrated Mental Health Solutions (AIMS) Center leadership discussing evidence-based strategies and interventions for removing common barriers of initiation and continuation of recommended treatment when caring for patients with depression.

Common Behavioral and Physical Health Co-Morbidities
The webinar will feature experts in the Western Washington region and highlight key elements of behavioral and physical health care assessment and integrated care planning. 

Center of Excellence - Integration in Practice: A Closer Look at the Physical Health Integration Mode
This webinar shares tips and strategies that will provide a comprehensive understanding of the evidence-based policies and practices that support high-quality integrated care in behavioral health settings. It discusses strategies to improve planning and outcomes-based quality improvement for physical health integration. Essential components for developing and implementing an effective Physical Health Integration (PHI) model, which helps providers treat patients with behavioral health and co-morbid conditions.

Center of Excellence Launch: Resources and Tools for Enhancing Integrated Care
The National Council for Behavioral Health, through the National Center of Excellence for Integrated Health Solutions (CIHS) grant award from the Substance Abuse and Mental Health Administration (SAMHSA), is pleased to announce the launch of the Center of Excellence for Integrated Health Solutions. The Center of Excellence for Integrated Health Solutions will provide ongoing education and provider training on different models of integrated care. This webinar provides an overview of the Center and discusses ways to collaborate on the dissemination of training and technical assistance.  

Behavioral Health Integration for Primary Care Providers
This provides an overview of the Bree Collaborative recommendations for integration of behavioral health in primary care standards implementation for pediatric and adult primary care practices and perspectives from providers that have adopted these recommendations in their care delivery models.