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UnitedHealthcare Hearing network onboarding

Thank you for joining the nation’s largest utilization review accreditation commission (URAC) hearing network. UnitedHealthcare Hearing is supported by a robust network of hearing care professionals and maintains distribution relationships with major hearing technology manufacturers.

As a network provider, you’ll serve members under UnitedHealthcare Hearing, AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing and EPIC Hearing Healthcare plans.

Program overview

There are 4 different formularies within our program:

  • Preferred
  • Complete
  • Complete SNP
  • Complete AARP®/MedSupp
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The following chart shows the 4 technology tiers members can choose from, and outlines affordability and access to Relate® private-label products: 

Private label brand: Relate®
Relate Gold High-quality device designed for affordability that features state-of-the-art technology that’s helpful in noisy environments and a more active lifestyle
Relate Silver High-quality device designed for affordability perfect for quieter environments, 1-on-1 conversations and small gatherings
Popular name brands
Premier The ideal balance of price and performance for help hearing more clearly in a wide variety of situations, from meetings and gatherings to concerts and the theater
Classic A great value name brand option balancing price and technology to support hearing demands in small group settings and a more active lifestyle

The following chart shows the 6 technology tiers members can choose from and outlines their access to premium solutions for both the Complete SNP and Complete programs: 

Private label brand: Relate®
Relate Gold High-quality, affordable hearing aids featuring state-of-the-art technology that’s helpful in noisy environments and a more active lifestyle
Relate Silver High-quality, affordable hearing aids perfect for quieter environments, 1-on-1 conversations and small gatherings
Popular name brands
Premium The most advanced features and technology for the best hearing experience in all settings. Perfect for active indoor and outdoor lifestyles, sporting events, busy restaurants, and other noisy social gatherings.
Advanced The ideal balance of price and performance for help hearing more clearly in a wide variety of situations, from meetings and gatherings to concerts and the theater
Standard A great value name brand option balancing price and technology to support hearing demands in small group settings and a more active lifestyle
Essential A practical name brand option with features suitable for communication in mostly quiet environments with mild background noise

The following chart shows the 5 technology tiers members can choose from, and outlines affordability and access to Relate private-label products:

Private label brand: Relate®
Relate Gold High-quality device designed for affordability that features state-of-the-art technology that’s helpful in noisy environments and a more active lifestyle
Relate Silver High-quality device designed for affordability perfect for quieter environments, 1-on-1 conversations and small gatherings
Popular name brands
Premium The most advanced features and technology for the best hearing experience in all settings. Perfect for active indoor and outdoor lifestyles, sporting events, busy restaurants, and other noisy social gatherings.
Advanced The ideal balance of price and performance for help hearing more clearly in a wide variety of situations, from meetings and gatherings to concerts and the theater
Standard A great value name brand option balancing price and technology to support hearing demands in small group settings and a more active lifestyle

UnitedHealthcare Hearing Relate® private label hearing aids resources

Hearing Relate private label resources image

Additional hearing aid vendors included in our network

Additional hearing aid vendors included in our network
*All trademarks are the property of their respective owners.

Alternate product requests

You can request alternate products if a desired product is off formulary by contacting your provider care team. If approved, the product will receive the standard 3-year warranty.

Provider information

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Attestation
Every 90 days, you’ll need to verify and attest your personal and practice information that’s listed in our Provider Directory.

Steps to view and update your practice information:

Learn more

Contact us

If you have questions, email Providernetwork@uhchearing.com or contact your regional representative.