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Active Admission Notification/Prior Authorization/Advance Notification Fax Numbers

Per the 2019 UnitedHealthcare Administrative Guide, Chapter 6, How to Submit Advance or Admission Notifications/Prior Authorizations: Starting Jan. 1, 2019, we will retire certain fax numbers for medical prior authorization requests. We ask you to use the Prior Authorization and Notification tool on Link. Some plans have a state requirement for fax capability and will continue to use their existing fax number for their members. However, you can still use the Prior Authorization and Notification tool on Link to submit requests for those members. Information regarding retired and retiring fax numbers can be found at UHCprovider.com/priorauth.

Active Prior Authorization/Advance Notification Fax Numbers

  • Commercial: 866-756-9733
  • Medicare Advantage and Medicare Dual Special Needs Plans: Use the Prior Authorization and Notification tool on Link. If you’re unable to use the Prior Authorization and Notification tool on Link, you can continue to call Provider Services at 877-842-3210 to submit a request by phone.

Active Admission Notification Fax Numbers

These fax numbers should only be used to notify us when a member has been hospitalized or admitted to your facility.

  • Commercial: 844-831-5077
  • Medicare Advantage and Medicare Dual Special Needs Plans: 844-211-2369