A Better Way to Do Your Work
Use the Prior Authorization and Notification tool to check prior authorization requirements, submit new medical prior authorizations and inpatient admission notifications, check the status of a request, and submit case updates such as uploading required clinical documentation.
Benefits and Features
- Determine if notification or prior authorization is required using just the procedure code and plan type, or based on a patient’s plan and detailed case information
- Submit a new request for medical prior authorization or to notify UnitedHealthcare of an inpatient admission
- Check the status or update a previously submitted request for prior authorization or notification using the reference number or member or provider information
- Upload clinical notes or attach medical records and images to a request
We provide a full range of resources including instructor-led training sessions.
If you need technical help to access the Prior Authorization and Notification tool or any of its features, please email ProviderTechSupport@uhc.com or call our Help Desk at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.