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Retiring Admission Notification Fax Numbers

Fax numbers you may use to provide hospital admission notifications will be retired this year. Instead of faxing your notification, you can use the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization and Notification tool on Link.

These fax numbers will be the first to retire this year:


Medicare Advantage and Medicare Dual Special Needs Plans


Fax Number




Oct. 1, 2020

Nov. 2, 2020

Look to future Network Bulletins for additional fax numbers that will be retired. You can begin to transition all your admission notifications to an electronic channel today. As always, we will comply with any contractual and regulatory requirements.

For more information on EDI 278N transactions, visit the EDI Connectivity page on and refer to the EDI 278N for Hospitals Reference Guide for implementation information.

For access to the Prior Authorization and Notification tool on Link, click the Link button in the top right corner of and sign in; or if you are new to Link go to

If you’re unable to use one of the electronic options, call Provider Services at 877-842-3210 to submit a notification by phone.

Our goal is to remove administrative burden, improve accuracy and quality, make it easier for you to work with us and reduce costs.