Fax numbers you may have used to provide hospital admission notifications have been retired. Instead of faxing your notification, you can use the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization and Notification tool in the UnitedHealthcare Provider Portal.
The following fax numbers have been retired:
Plan
Fax Number
Date
Medicare Advantage and Medicare Dual Special Needs Plans
844-211-2369
Oct. 1, 2020
Commercial
844-831-5077
Nov. 2, 2020
UnitedHealthcare Community Plan in Delaware, Kentucky, Maryland, Nebraska, New Mexico, North Carolina, Oklahoma, Rhode Island*, Washington* and Wisconsin
844‐268‐0565
Dec. 1, 2020
UnitedHealthcare Community Plan in Arizona, Florida, Iowa, Kansas, Missouri, New Jersey, Ohio, Tennessee and Virginia
844‐805‐7522
Dec. 1, 2020
UnitedHealthcare West
844‐461‐5750
Dec. 1, 2020
New electronic processes have been created for submission of Community Plan of Rhode Island newborn enrollment notifications and Community Plan of Washington Exception to Rule requests:
For more information on EDI 278N transactions, visit the EDI Connectivity page on UHCprovider.com and refer to the EDI 278N for Hospitals Reference Guide for implementation information.
For access to the Prior Authorization and Notification tool in the UnitedHealthcare Provider Portal:
If you do not have portal access, go to UHCprovider.com/access.
If you’re unable to use one of the electronic options, call Provider Services at 877-842-3210 to submit a notification by phone.
Our goal is to remove administrative burden, improve accuracy and quality, make it easier for you to work with us and reduce costs.