Skip left navigation

Retiring Admission Notification Fax Numbers

Fax numbers you may use to provide hospital admission notifications will be retired this year. Instead of faxing your notification, you can use the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization and Notification tool on Link.

These fax numbers will retire this year:

Plan

Fax Number

Date

Medicare Advantage and Medicare Dual Special Needs Plans

844-211-2369
 

Oct. 1, 2020
 


Commercial

844-831-5077

Nov. 2, 2020


UnitedHealthcare Community Plan in Delaware, Kentucky, Maryland, Nebraska, New Mexico, North Carolina, Oklahoma, Rhode Island*, Washington* and Wisconsin

844‐268‐0565

Dec. 1, 2020


UnitedHealthcare Community Plan in Arizona, Florida, Iowa, Kansas, Missouri, New Jersey, Ohio, Tennessee and Virginia

844‐805‐7522

Dec. 1, 2020


UnitedHealthcare West

844‐461‐5750

Dec. 1, 2020


*New electronic processes have been created for submission of Community Plan of Rhode Island newborn notifications and Community Plan of Washington Exception to Rule requests:

  • Submit UnitedHealthcare Community Plan of Washington Exception to Rule requests using the electronic form in Provider Forms and Tools.
  • Submit UnitedHealthcare Community Plan of Rhode Island newborn notifications using the electronic form in Provider Forms and References.

You can begin to transition all your admission notifications to an electronic channel today. As always, we will comply with any contractual and regulatory requirements.

For more information on EDI 278N transactions, visit the EDI Connectivity page on UHCprovider.com and refer to the EDI 278N for Hospitals Reference Guide for implementation information.

For access to the Prior Authorization and Notification tool on Link, click the Link button in the top right corner of UHCprovider.com and sign in; or if you are new to Link go to UHCprovider.com/newuser.

If you’re unable to use one of the electronic options, call Provider Services at 877-842-3210 to submit a notification by phone.

Our goal is to remove administrative burden, improve accuracy and quality, make it easier for you to work with us and reduce costs.