Admission Notification Fax Numbers

Fax numbers you may have used to provide hospital admission notifications have been retired. Instead of faxing your notification, you can use the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization and Notification tool in the UnitedHealthcare Provider Portal.

The following fax numbers have been retired:

New electronic processes have been created for submission of Community Plan of Rhode Island newborn enrollment notifications and Community Plan of Washington Exception to Rule requests:

• Submit UnitedHealthcare Community Plan of Washington Exception to Rule requests using the electronic form in Provider Forms and Tools.
• Submit UnitedHealthcare Community Plan of Rhode Island newborn enrollment notifications using the electronic form in Provider Forms and References.

For more information on EDI 278N transactions, visit the EDI Connectivity page on UHCprovider.com and refer to the EDI 278N for Hospitals Reference Guide for implementation information.

For access to the Prior Authorization and Notification tool in the UnitedHealthcare Provider Portal:

• Go to UHCprovider.com and click “Sign In” at the top-right corner
• Then, sign in to the portal using your One Healthcare ID and password

If you do not have portal access, go to UHCprovider.com/access.

If you’re unable to use one of the electronic options, call Provider Services at 877-842-3210 to submit a notification by phone.

Our goal is to remove administrative burden, improve accuracy and quality, make it easier for you to work with us and reduce costs.