Referrals

Submit New Referral Requests and Check the Status of Referral Submissions with the Referrals feature on the UnitedHealthcare Provider Portal

You Can Use Referrals for these Member Plan Types:

• UnitedHealthcare Commercial plans
• UnitedHealthcare Community Plan
• UnitedHealthcare Individual and Family Exchange Plans
• UnitedHealthcare Medicare plans
  
• UnitedHealthcare Oxford plan members with a numeric (not alpha-numeric) Group Number

Quick Reference Guides, Videos and More

• Referrals resource page

Other Referral Tools

• UnitedHealthcare Oxford: For members with an alpha-numeric Group Number, use oxhp.com.
• UnitedHealthcare West: Not applicable; Referrals are managed through the member’s primary care physician.

Additional Resources

• NexusACO Referral Requirements Quick Reference Guide
  
• Charter, Navigate and NavigateNow Referral Requirement Quick Reference Guide
• UnitedHealthcare Navigate Fax Referral Form (District of Columbia, Maryland, and New York)
• Maryland Uniform Consultation Referral Form
• UnitedHealthcare Community Plan of New Jersey Specialty Referral Requirements Frequently Asked Questions (FAQ)
• UnitedHealthcare Community Plan of New Jersey - Specialist Referral Form
• UnitedHealthcare Community Plan of New York -  Specialist Referral Form
• UnitedHealthcare Community Plan of New York -  FAQs: New Requirement for Primary Care Provider (PCP) Referral to Specialists 

Need Help?

If you have any questions please contact us.

UnitedHealthcare Web Support:

Email: ProviderTechSupport@uhc.com
Phone: 866-842-3278, option 1
Available Monday-Friday from 7 a.m. ‒ 9 p.m. Central Time