HouseCalls is a yearly in-home assessment service available to eligible members of Medicare Advantage plans, at no cost to the member.
You may find some helpful insights in the report about your patient's home environment, social determinants of health, and potential barriers to care. You don't need to take any action once you receive the post-visit report.
For more information, review the HouseCalls Service FAQs or call us at call us at 888-591-1511.
During each assessment, HouseCalls Advanced Practice Clinicians (APCs) focus on reinforcing the patient’s relationship with you. By working together, we can help improve health outcomes for your patients. We work with you through the following steps:
We'll send you a letter and HouseCalls brochure with more information about the service.
A HouseCalls APC visits your patient in their home for a health assessment.
This form is completed during the in-home assessment and includes suggested topics for the patient to discuss with you at their next office visit.
We'll send you a post-visit report with patient diagnoses, medications, recommendations, point-of-care lab results, and vital signs. This report is also available on UHCCareConnect.
Results for labs that were completed after the visit will be sent to you separately.
Once per year, a HouseCalls licensed advanced practice clinician (APC) visits your patient in the comfort of their home to conduct a 45- to 60-minute health assessment. This assessment is personalized to your patient’s needs. During the assessment, the APC:
By visiting patients in their home, HouseCalls helps to supplement – not replace – the care you provide. Service features include:
HouseCalls in-home assessments can help provide a broader picture of your patient’s health and identify care opportunities that may not be apparent during an office visit. Benefits for care providers include:
HouseCalls in-home assessments have resulted in: