Go Paperless: Good for the planet. Good for you.

Good for the Planet

According to the United States Environmental Protection Agency, the most effective way to reduce waste is to not create it in the first place.1 We want to do our part to protect the environment, and we’d like your help.

UnitedHealthcare Provider Portal Password Owners can help save energy and natural resources by turning off mail delivery of letters in the Paperless Delivery Options tool. Claims users can view and download claim letters in Document Library, and Prior Authorization and Notification users can do the same for prior authorization letters.

If all health care providers switched to paperless delivery for UnitedHealthcare claims letters, the effects would be staggering! 

Ready to get started?

Ask your UnitedHealthcare Provider Portal Password Owner2 to turn off mail delivery using the Paperless Delivery Options tool. 

Good for You

How much time and money does your organization spend opening, routing, storing and disposing of the mail you receive? Just think how much you could save if you turned off mail delivery and viewed UnitedHealthcare letters online!

  • Email notifications when new letters are added. Notifications can be turned on for individual users and/or group mailboxes in Paperless Delivery Options.
  • Letters are added to Document Library the day they’re generated so there’s no need to wait for them to be printed and mailed.
  • Organized folders and multiple search options make it easy to find specific letters.
  • Claims and Prior Authorization and Notification users already have access to these letters. Check it out now!

How is UnitedHealthcare working to protect the environment?

More Ways to Go Paperless

Use an EDI vendor or clearinghouse to:

  • Submit All Types of Claims

Use Claims to:

  • Request Reconsideration of Claims
  • Submit Corrected Claims
  • Appeal Claims
  • Provide Requested Information for Pended Claims

Use Optum Pay to:

  • View Remittance Advice
  • Receive Direct Deposit or Virtual Card Payments 

Use Claim Submission to:

  • Submit Professional and NDC Claims Only

Use the Prior Authorization and Notification tool to:

  • Check Requirements
  • Submit Requests
  • Upload Attachments
  • Check a Request Status

Use My Practice Profile* to:

  • Make Updates to Your Roster
  • View, Change and Attest to Demographic Information 
*My Practice Profile is not yet available to all practices or facilities.

  1. View Reducing and Reusing Basics from the Environmental Protection Agency (EPA)
  2. Only Password Owners have access to Paperless Delivery Options on the UnitedHealthcare Provider Portal.
  3. Learn more about the Environmental Impact of Paper Production
Insurance coverage provided by or through UnitedHealthcare Insurance Company, All Savers Insurance Company, Oxford Health Insurance, Inc. or their affiliates. Health Plan coverage provided by UnitedHealthcare of Arizona, Inc., UHC of California DBA UnitedHealthcare of California, UnitedHealthcare Benefits Plan of California, UnitedHealthcare of Colorado, Inc., UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare of Texas, LLC, UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of Utah, Inc. and UnitedHealthcare of Washington, Inc., Oxford Health Plans (NJ), Inc. and Oxford Health Plans (CT), Inc., or other affiliates. Administrative services provided by United HealthCare Services, Inc., OptumRx, OptumHealth Care Solutions, Inc., Oxford Health Plans LLC or their affiliates. Behavioral health products are provided by U.S. Behavioral Health Plan, California (USBHPC), United Behavioral Health (UBH) or its affiliates.