We have online tools and resources to help you manage your practice’s claim submission and payment.
If you aren’t satisfied with the outcome of a claim reconsideration request, you may submit a formal claim dispute/appeal using the process outlined in your Care Provider Manual.
Please allow 10 business days from the submission date before requesting a status update to enable us to begin processing the review.
Direct deposit and virtual card payments (VCP) information is available to EPS-enrolled care providers in the Electronic Payments & Statements (EPS) tool on Link.
Using Electronic Data Interchange (EDI) for all eligible UnitedHealthcare transactions can help your organization improve efficiency, reduce costs and increase cash flow.
A PRA is generated for every processed claim and includes relevant details about how the claim was processed.