Provider Training

See the training information below and stay up-to-date on topics that are important to your practice. 

Expand All add_circle_outline

You should begin your learning journey at, our website geared specifically for care providers like you. You can find training on many of our tools and processes on our training page.

UnitedHealthcare Provider Portal 

The UnitedHealthcare Provider Portal is your gateway to UnitedHealthcare’s online tools. Use the portal to review the UnitedHealthcare plan of care, health assessment and services provided to members. To sign in, go to and click on the Sign In button in the top right corner.

My Practice Profile

My Practice Profile allows you to submit updates to your demographic data and complete the quarterly attestation, confirming the accuracy of the information. To sign in, go to and click on the Sign In button in the top right corner. Then, select Practice Management in the upper menu of the portal, then My Practice Profile. 

PreCheck MyScript

PreCheck MyScript provides real-time, patient-specific prescription data. To access PreCheck MyScript, sign in by clicking on the Sign In button in the top right corner of Then, select Clinical & Pharmacy in the menu, then PreCheck MyScript.


We accept retroactive referrals within five calendar days of the first specialist visit. You can use the Referrals capability on the UnitedHealthcare Provider Portal to submit referrals. To access Referrals, sign in by clicking on the Sign In button in the top right corner of Then, select Referrals in the menu.

Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.


If you bill for services provided to HealthChoice Medical Assistance Program (Medicaid) recipients, you must enroll in the electronic Provider Revalidation and Enrollment Portal (ePREP).  

CAHPS Member Experience Survey

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) presentation includes general information about the annual member experience survey administered to select members.

Coordination-of-Care Resources

Access state and UnitedHealthcare tools that can help you stay up to date on the care your patients receive from other health care providers.

Health Promotion and Education

These resources provide steps members can take to prevent illness. We encourage you to print this information and share it with members.

Blood Pressure



Prescription Drug Monitoring Program

The Prescription Drug Monitoring Program requires care providers who prescribe controlled dangerous substances to register for Chesapeake Regional Information System for our Patients (CRISP) to review PDMP data. Complete your CRISP registration here.

Shared Decision Making

We encourage our UnitedHealthcare Community Plan members to work with you to develop their medication and treatment plans.

Need Help?

Technical support is available 7 a.m.–7 p.m. CT, Monday – Friday via chat. Sign in with your One Healthcare ID to chat with an advocate. Support is also available by calling 866-842-3278, option 1.