Provider Training

See the training information below and stay up-to-date on topics that are important to your practice.

You should begin your learning journey at, our website geared specifically for care providers like you. You can find training on many of our tools and processes on our training page.

Link Self-Service Tools

Link is your gateway to UnitedHealthcare’s online tools. Use Link to review the UnitedHealthcare plan of care, health assessment and services provided to members. To sign in to Link, go to and click on the Link button in the top right corner.

My Practice Profile

The My Practice Profile tool on Link allows you to submit updates to your demographic data and complete the quarterly attestation, confirming the accuracy of the information. To sign in to Link, go to and click on the Link button in the top right corner. Then, select the My Practice Profile tile on your Link dashboard.

PreCheck MyScript

The PreCheck MyScript tool provides real-time, patient-specific prescription data. To access PreCheck MyScript, sign in to Link by clicking on the Link button in the top right corner of Then, select the PreCheck MyScript tile on your Link dashboard.


We accept retroactive referrals within five calendar days of the first specialist visit. You can use the referralLink tool to submit referrals. To access referralLink, sign in to Link by clicking on the Link button in the top right corner of Then, select the referralLink tile on your Link dashboard.

Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.


  • Claims and Payments: Get the most recent claims processing information.
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
  • State-Specific Information: Each state has its own page for state-specific information and resources.


If you bill for services provided to HealthChoice Medical Assistance Program (Medicaid) recipients, you must enroll in the electronic Provider Revalidation and Enrollment Portal (ePREP).  

CAHPS Member Experience Survey

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) presentation includes general information about the annual member experience survey administered to select members.

Coordination-of-Care Resources

Access state and UnitedHealthcare tools that can help you stay up to date on the care your patients receive from other health care providers.

Health Promotion and Education

These resources provide steps members can take to prevent illness. We encourage you to print this information and share it with members.

Blood Pressure



Prescription Drug Monitoring Program

The Prescription Drug Monitoring Program requires care providers who prescribe controlled dangerous substances to register for Chesapeake Regional Information System for our Patients (CRISP) to review PDMP data. Complete your CRISP registration here.

Shared Decision Making

We encourage our UnitedHealthcare Community Plan members to work with you to develop their medication and treatment plans.

Need Help?

If you need technical help to access any of our training, please email or call our Help Desk at 866-842-3278, 8 a.m. – 10 p.m. Eastern Time, Monday - Friday.