Find pharmacy information related to prescription drugs including prescription drug lists, step therapy, quantity limits and prior authorization requirements for Community Plan care providers.
The Single PDL is supported by clinical pharmacy program guidelines from Louisiana Medicaid Fee-for-Service and UnitedHealthcare Community Plan. You can access Louisiana Medicaid Fee-for-Service policies through hyperlinks within the Single PDL.
UnitedHealthcare Community Plan works with OptumRx to manage the Pharmacy network. Multiple sources are used by OptumRx in order to assure the Maximum Allowable Cost (MAC) list accurately reflects market pricing and availability of generic drugs.
Sources include de-identified market pricing, benchmark data including Average Wholesale Price and Wholesaler Acquisition Cost, wholesaler information on market availability, and individual pharmacy feedback.
The synthesis of this information helps create a market based MAC price for generic items included on the MAC list. These sources are monitored and updates are used to help manage the market fluctuations of pricing on the MAC list. The MAC lists are reviewed on a monthly basis.
- Louisiana Maximum Allowable Cost (MAC) Price Lookup
- Maximum Allowable Cost Appeal Submission Guide
- Maximum Allowable Cost List Administration
For Louisiana Medicaid MAC inquiries, please contact OptumRx through email at RxReimbursement@optum.com.
For general contract information, contact OptumRx at 1-800-797-9798.
Pharmacies with specific claim related questions should contact OptumRx at 1-866-328-3108.
UnitedHealthcare Community Plan Quantity Limit Policy
UnitedHealthcare Community Plans may have monthly quantity limitations on certain medications. Prescriptions for quantities greater than the indicated monthly limits will require prior authorization. Quantity limits exist to promote efficient medication dosing and safe dosing administration.
Quantity limits also apply to certain classes of medications. Patients have access to any FOUR medications from the following classes in a 30-day period: opiate analgesics, benzodiazepines, sedative hypnotic agents, barbiturates, and select muscle relaxants. Additional fills will require prior authorization. Medications in these classes may also be subject to individual quantity limits.
Additions to the Quantity Limit (QL) program drug list will be made from time to time and providers notified accordingly. As always, we recognize that a number of patient-specific variables must be taken into consideration when drug therapy is prescribed and therefore overrides will be available through the prior authorization (PA) process.
In response to the U.S. opioid epidemic, UnitedHealthcare has developed programs to help our members receive the care and treatment they need safely and effectively.
We’ve also established measures based on the Centers for Disease Control and Prevention’s (CDC) opioid treatment guidelines to help prevent overuse of short-acting and long-acting opioid medications.
Resources from UnitedHealthcare and Optum
- Medicated Assisted Treatment: Locate a Provider (Last Modified 10.01.2017)
- Opioid Use Disorder (Last Modified 03.05.2019)
- Agency for Healthcare Research and Quality (AHRQ): Interagency Guideline on Prescribing Opioids for Pain
- Centers for Disease Control and Prevention (CDC): CDC Guideline for Prescribing Opioids for Chronic Pain
- Centers for Disease Control and Prevention (CDC): CDC Opioid Overdose Guideline Resources
Providers can contact the following organizations on behalf of UnitedHealthcare Community Plan patients that need help finding nearby open pharmacies in areas impacted by the disaster.
New Uniform Prescription Drug Prior Authorization Form
As of January 1, 2019, the State of Louisiana requires all health care providers to use their state-specific form for prescription drug prior authorization requests.
Health care providers should entirely fill out and submit the completed form to the fax number listed on the form. Please include any additional documentation such as clinical notes, lab values, etc. that support your prior authorization request.
NOTE: Any prior authorization requests that are not submitted using the Louisiana Uniform Prescription Drug Prior Authorization Form will be cancelled and the health care provider will be asked to re-submit their request using the correct form.
Pharmacy Paper Prior Authorization Forms
Streamline Your Prior Authorization Process with CoverMyMeds
CoverMyMeds streamlines the medication prior authorization process, electronically connecting providers, pharmacists and plan/PBMs to improve time to therapy and decrease prescription abandonment with electronic prior authorization.
Get Real-Time Prescription Costs and Coverage Detail
The PreCheck MyScript Solution on Link helps make it easy to run a pharmacy trial claim and get real-time prescription coverage detail for your patients who are UnitedHealthcare benefit plan members.
Specialty pharmacy medications covered under the member’s medical benefit may be obtained through various sources ‒ home infusion providers, outpatient facilities, physicians or specialty pharmacy.
Coverage of a requested medication depends on the member’s benefit, and availability of a specific drug from a network specialty pharmacy may vary.
Upon request, a specialty pharmacy can deliver the medication to your office or another site such as a member’s home.
Medications obtained through a specialty pharmacy will be directly billed to the patient’s health plan.
UnitedHealthcare Community Plan - Healthy Louisiana
Louisiana Medicaid Single Preferred Drug List (PDL)
UnitedHealthcare Dual Complete® (HMO-SNP) Program
The Preferred Drug List (PDL) is a list of prescription drugs considered coverable by UnitedHealthcare Dual Complete (HMO-SNP).