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Training and Education

See the training information below and stay up to date on topics that are important to your practice.

Monthly provider training for UnitedHealthcare Community Plan of Nebraska

We offer training sessions on the last Wednesday of every month, with exceptions to the dates indicated below.* Check out our 2025 webinar options and register early to claim a spot. 

Please share this information with anyone who would be interested in attending our events.

Month Topics and Registration Invitations
Dec. 18, 2024*  UnitedHealthcare Community Plan Heritage Health overview and 2025 updates
December registration

Jan. 29, 2025

UnitedHealthcare Provider Portal overview
January registration

Feb. 26, 2025

HEDIS® measure overview
February registration

March 26, 2025

Live on Nebraska: Organ donation
March registration

April 30, 2025

EPSDT (Early and Periodic Screening Diagnostic and Treatment) overview
April registration

May 28, 2025

HEDIS measure updates: Behavioral health
May registration

June 25, 2025

Payment Integrity and Smart Edits Claim Optimization tool
June registration

July 30, 2025

UnitedHealthcare Provider Portal overview
July registration
Aug. 27, 2025 Return to the site for training information.
Sept. 24, 2025 Return to the site for training information.
Oct. 29, 2025 Return to the site for training information.
Nov. 19, 2025* Return to the site for training information.
Dec. 17, 2025* Return to the site for training information.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

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Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

Topics

  • Claims and Payments: Get the most recent claims processing information.
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
  • State-Specific Information: Each state has its own page for state-specific information and resources.

State-Specific Courses and Guides

Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.

  • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.

Provider Express Toolkits

OptumHealth Education - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.