Grievance and Appeal

There are several ways to work with us to resolve claims issues or disputes. We base these processes on state and federal regulatory requirements and your provider agreement. Non-network care providers should refer to applicable appeals and grievances laws, regulations and state Medicaid contract requirements.

More Information

View Chapter 12:  Claim Reconsiderations, Appeals and Grievances in the Care Provider Manual for Nebraska Heritage Health - UnitedHealthcare Community Plan of Nebraska.

Submit a Pre-Service Grievance and or Appeal for a Medicaid Member