When reviewing an interactive self-paced guide, simply click MENU to see all content included. Then, select the topic you need for quick reference. Use the forward arrow to advance to the next page in order or use the HOME icon to switch topics at any time.
3rd Party Access Guide for Primary Access Administrators
See how to request or manage 3rd Party Access for the UnitedHealthcare Provider Portal, allowing users to have a single One Healthcare ID for all the tax ID numbers they need to access.
Teams View in Document Library allows you to assign and manage documents to help support your team and your workflow. Use this view to assign letters, make comments, and view the status of documents in the application.
Verify member eligibility, determine benefits, view care plans and get a digital copy of the member ID card using Eligibility and Benefits on our provider portal. This guide will show you how to find all the details.
Integrated Population Care Assistant (iPCA) Interactive Guide
Learn more about Integrated Population Care Assistant (iPCA), which automates access and improves efficiency in retrieving and viewing data to support population analysis for Accountable Care Organization (ACO) users.
Interactive Guide for Prior Authorization and Notification
See how to check prior authorization and notification requirements, submit requests, upload medical notes, check status and update cases – without faxing or calling using our Prior Authorization and Notification solution on our provider portal.
Faster and easier credentialing: Onboard Pro allows participating medical groups and clinics to easily submit requests to credential and add new physicians to their tax ID number (TIN) and group contract.
Paperless Delivery Options for Primary Access Administrators
Learn how to turn off paper delivery of letters that can already be found in Document Library and manage notifications of new available letters to the appropriate staff. This is only available for the Primary Access Administrators.
Discover Point of Care Assist. Point of Care Assist, adds real-time patient information —including clinical, pharmacy, labs, prior authorization, and cost transparency — to your existing electronic medical records (EMRs) to make it easier for you to understand what patients need at the point of care.
The PreCheck MyScript solution helps make it easy to run a pharmacy trial claim and get real-time prescription coverage detail for your patients who are UnitedHealthcare benefit plan members. This guide will provide directions on how to access PreCheck MyScript through the UnitedHealthcare Provider Portal.
Specialty Guidance Program – User Guide for Authorization Request Submissions
Learn more about the UnitedHealthcare Specialty Guidance Program (SGP) tool, MBMNow. This is an evidence-based prior authorization tool for non-cancer specialty drugs that require prior authorization under the medical benefit.
UnitedHealthcare Digital Solutions Guide for Revenue Cycle Management Companies and Business Vendors
Revenue cycle management companies, billing services and business vendors can explore this self-paced guide to learn about the benefits of using digital solutions for greater efficiency and documentation.