Appointment Availability Standards
Billing Guidelines for FQHCs and RHCs
Court Ordered Evaluations (COE) and Court Ordered Treatment (COT)
Homeless Services in Arizona: Continuum of Care and Coordinated Entry System
How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas
Integrated Clinics Overview and Billing Guidelines
Member Eligibility and Benefits - Assisting Members and Navigating Resources – Arizona
UnitedHealthcare Community Plan – Justice Reach In Program
UnitedHealthcare Community Plan of Arizona - 2021 Resources and Guidelines
UnitedHealthcare Community Plan of Arizona - Care Provider EPSDT Toolkit
UnitedHealthcare Community Plan of Arizona - OB-GYN Care Provider Toolkit
UnitedHealthcare Community Plan of Arizona - Veterans Advocate Overview
2021 Healthcare Effectiveness Data and Information Set (HEDIS) Overview
Healthcare Effectiveness Data and Information Set (HEDIS) - Cervical Cancer Screening Measure
Healthcare Effectiveness Data and Information Set (HEDIS) - Chronic Disease Measures
Healthcare Effectiveness Data and Information Set (HEDIS) - Pediatric Measures
Healthcare Effectiveness Data and Information Set (HEDIS) - Women's Health Measures
Initial Health Assessment
Introduction to UnitedHealthcare Community Plan of California/Medi-Cal
Social Determinants of Health Considerations for Network Care Provider - California
Colorado Cross-Disability Coalition (CCDC) Effective Communication Video Series
Visit ccdconline.org to access the video series
Getting Started with UnitedHealthcare
Health Equity – Basics of LGBTQ Affirming Care
Visit OptumHealthEducation.com to register and access the following courses:
Health Equity – Caring for Patients with Brian Injury
Health Equity: Cultural Competency and the American with Disabilities Act
Health First Colorado
Preventative Care and Early and Periodic Screening Diagnostic and Treatment (EPSDT)
RMHP RAE Region 1 Behavioral Health Billing
Telehealth Best Practices Interactive Guide
Trauma-Informed Care Video Series and Screening, Brief Intervention, Referral to Treatment Video
CommunityCare Provider Portal User Guide
District Dual Choice Program FAQ
Introduction to Home and Community-Based Services (HCBS) and Long-Term Services and Support (LTSS) - UnitedHealthcare Community Plan of D.C.
All Savers Insurance Company and UnitedHealthcare Level Funded Plans
Attention Deficit/Hyperactivity Disorder Toolkit
Credentialing and Network Participation in Florida
Florida M*Plus Managed Medical Assistance (MMA) Health Plan
Florida Sheriffs Employee Benefits Trust
Identifying UnitedHealthcare Medicare Advantage Members with WellMed
Introduction to Home and Community Based Services (HCBS) and Long Term Services and Supports (LTSS): UnitedHealthcare Community Plan of Florida
Neighborhood Health Partnership Overview
Screening Brief Intervention and Referral to Treatment for Substance Use (SBIRT)
Strategies for Improving Medication Adherence in Florida Medicaid Patients with Schizophrenia
UnitedHealthcare Healthy Behaviors Program
Understanding Our Affiliates - All Savers Insurance
WellMed Claims and Utilization Management Delegation
Working with UnitedHealthcare Florida Facility Overview
Perinatal Behavioral Health Support and Strategies
Attention Deficit/Hyperactivity Disorder Toolkit
Dental Varnish Provider Guide
Improving Healthy Louisiana Developmental Screening Rate
Integrating Medical and Behavioral Health
Provider Adverse Incident Training – Community Plan of Louisiana
Substance Use Disorder Toolkit for Medical – UnitedHealthcare Community Plan of Louisiana
UnitedHealthcare Connected for One Care Medicare-Medicaid Plan Overview
Home and Community Based Services (HCBS) Health Care Professional Training - Massachusetts UnitedHealthcare Connected for OneCare - MMP
Anti-Fraud, Waste and Abuse Provider Training - Michigan
Introduction to UnitedHealthcare Community Plan of Minnesota Families and Children and MinnesotaCare
Anti-Fraud, Waste and Abuse Provider Training - UnitedHealthcare Community Plan of Mississippi
Integrating Medical and Behavioral Health - UnitedHealthcare Community Plan of Mississippi
Early and Periodic Screening Diagnostic and Treatment (EPSDT) Guide - UnitedHealthcare Community Plan of Missouri
Missouri Health Homes - UnitedHealthcare Missouri Community Integrated Care Team
UnitedHealthcare Community Plan of Missouri Provider Orientation
Care Provider Orientation - UnitedHealthcare Community Plan of New Jersey
Doula Orientation - UnitedHealthcare Community Plan of New Jersey
EVV Implementation - UnitedHealthcare Community Plan of New Jersey
Introduction to Home and Community-Based Services (HCBS) and Long-Term Services and Support (LTSS): UnitedHealthcare Community Plan of New Jersey
Office-Based Addiction Treatment - UnitedHealthcare Community Plan of New Jersey
Children's Health Home Program: Functional Family Therapy (FFT)
Children's Health Home Program: Multidimensional Family Therapy
Children's Health Home Program: Multidimensional Treatment Foster Care (MTFC)
Children's Health Home Program: Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
Children's Health Home Program: Trauma-Informed Child-Parent Psychotherapy (CPP)
Children's Health Home Program: Dialectical Behavior Therapy
Developmental/Autism Screenings, Blood Lead Testing and Newborn Hearing Testing - UnitedHealthcare Community Plan of New York
Attention Deficit/Hyperactivity Disorder Toolkit
Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Developmental Screening Provider Training - North Carolina
How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas
Introduction to Home and Community-Based Service (HCBS) and Long-Term Services and Support (LTSS) - UnitedHealthcare Community Plan of North Carolina
Submitting a Predetermination - UnitedHealthcare Community Plan of North Carolina
UnitedHealthcare Community Plan of North Carolina - Advanced Medical Home Tier 1 & 2 Program (VirtualHealth - Helios)
UnitedHealthcare Community Plan of North Carolina - Smart Edits for Sterilization Consent Form and Child Medical Evaluation Form
Cultural Competency and the Americans with Disabilities Act
Healthchek - Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Developmental Screening Provider Training - Ohio
Telehealth Best Practices Interactive Guide
Developmental Screening – Pennsylvania
Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Bright Futures
HEDIS: WCC Measures
Lead Screening – Pennsylvania
Well-Child Visits and Telehealth Opportunities
2021 Buprenorphine Enhanced and Supportive Medication-Assisted Recovery and Treatment (BESMART) Virtual Education Session
2022 BESMART Program Health Coding Changes
2022 Buprenorphine Enhanced and Supportive Medication-Assisted Recovery and Treatment (BESMART) Virtual Education Session
Accessing Your Episodes of Care Reports in Document Vault
Attention Deficit/Hyperactivity Disorder Toolkit
CommunityCare Provider Portal User Guide - Tennessee
CoverKids - UnitedHealthcare Community Plan of Tennessee Interactive Quick Reference Guide
EPSDT Billing and Coding – TN
FMAP Audit - Joint MCO Provider Relations Training - UnitedHealthcare Community Plan of Tennessee
Introduction to UnitedHealthcare Community Plan of Tennessee
Journey Pilot Program Overview
Person Centered Support Plan and Functional Assessment on Provider Portal – UnitedHealthcare Community Plan of Tennessee
TennCare’s Episodes of Care
Tennessee IDD Integration Training
UnitedHealthcare Community Plan of Tennessee (CoverKids)
2023 UnitedHealthcare Connected (MMP) Flexible Benefits, Rewards and Incentives
Anti-Fraud, Waste and Abuse Provider Training
Community Living – 2022 Orientation and Training for Long-Term Services and Supports (LTSS)
Electronic Visit Verification Overview - UnitedHealthcare Community Plan in Texas
Electronic Visit Verification Policy Training
Electronic Visit Verification – Roles and Usage
Electronic Visit Verification – Visit Maintenance Training
External Medical Review Training - UnitedHealthcare Community Plan of Texas
Hearing Aid Quick Reference Guide
How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas
Integrating Medical and Behavioral Health
Long-Term Services and Supports (LTSS) STAR+PLUS and MMP and STAR Kids (including MDCP) Codes and Modifiers Guide
Navigating UnitedHealthcare Community Plan – A Care Provider Orientation
Quality Measures for CHIP, STAR, STAR Kids and STAR+PLUS Members
Reporting Critical Incidents: Including Abuse, Neglect and Exploitation
Texas Health Steps Medical Checkups: For STAR, STAR Kids and STAR+PLUS Members
UnitedHealthcare Connected Medicare-Medicaid Plan (MMP)
Value-Added Services Interactive Guide - UnitedHealthcare Community Plan of Texas
Introduction to Home and Community-Based Service (HCBS) and Long-Term Services and Support (LTSS)
Doula Orientation - UnitedHealthcare Community Plan of Virginia
To access state specific training for the State of Washington, click here.