State Specific Training

For states with specific training requirements, you’ll find the training here.  

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Appointment Availability Standards


Billing Guidelines for FQHCs and RHCs


Court Ordered Evaluations (COE) and Court Ordered Treatment (COT)


Homeless Services in Arizona: Continuum of Care and Coordinated Entry System


How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas


Integrated Clinics Overview and Billing Guidelines


Member Eligibility and Benefits - Assisting Members and Navigating Resources – Arizona


UnitedHealthcare Community Plan – Justice Reach In Program


UnitedHealthcare Community Plan of Arizona - 2021 Resources and Guidelines


UnitedHealthcare Community Plan of Arizona - Care Provider EPSDT Toolkit


UnitedHealthcare Community Plan of Arizona - OB-GYN Care Provider Toolkit


UnitedHealthcare Community Plan of Arizona - Veterans Advocate Overview

2021 Healthcare Effectiveness Data and Information Set (HEDIS) Overview


Healthcare Effectiveness Data and Information Set (HEDIS) - Cervical Cancer Screening Measure


Healthcare Effectiveness Data and Information Set (HEDIS) - Chronic Disease Measures


Healthcare Effectiveness Data and Information Set (HEDIS) - Pediatric Measures


Healthcare Effectiveness Data and Information Set (HEDIS) - Women's Health Measures


Initial Health Assessment


Introduction to UnitedHealthcare Community Plan of California/Medi-Cal


Social Determinants of Health Considerations for Network Care Provider - California

CommunityCare Provider Portal User Guide


District Dual Choice Program FAQ


Introduction to Home and Community-Based Services (HCBS) and Long-Term Services and Support (LTSS) - UnitedHealthcare Community Plan of D.C. 

All Savers Insurance Company and UnitedHealthcare Level Funded Plans


Attention Deficit/Hyperactivity Disorder Toolkit


Credentialing and Network Participation in Florida


Florida M*Plus Managed Medical Assistance (MMA) Health Plan


Florida Sheriffs Employee Benefits Trust


Introduction to Home and Community Based Services (HCBS) and Long Term Services and Supports (LTSS): UnitedHealthcare Community Plan of Florida


Neighborhood Health Partnership Overview


Screening Brief Intervention and Referral to Treatment for Substance Use (SBIRT)


Strategies for Improving Medication Adherence in Florida Medicaid Patients with Schizophrenia


UnitedHealthcare Healthy Behaviors Program


Understanding Our Affiliates - All Savers Insurance 


WellMed Claims and Utilization Management Delegation


Working with UnitedHealthcare Florida Facility Overview

Perinatal Behavioral Health Support and Strategies

Attention Deficit/Hyperactivity Disorder Toolkit


Dental Varnish Provider Guide


Improving Healthy Louisiana Developmental Screening Rate


Integrating Medical and Behavioral Health


Provider Adverse Incident Training – Community Plan of Louisiana


Substance Use Disorder Toolkit for Medical – UnitedHealthcare Community Plan of Louisiana

UnitedHealthcare Connected for One Care Medicare-Medicaid Plan Overview


Home and Community Based Services (HCBS) Health Care Professional Training - Massachusetts UnitedHealthcare Connected for OneCare - MMP

Introduction to UnitedHealthcare Community Plan of Minnesota Families and Children and MinnesotaCare

Anti-Fraud, Waste and Abuse Provider Training - UnitedHealthcare Community Plan of Mississippi


Integrating Medical and Behavioral Health - UnitedHealthcare Community Plan of Mississippi

Missouri Health Homes - UnitedHealthcare Missouri Community Integrated Care Team


UnitedHealthcare Community Plan of Missouri Provider Orientation  

Doula Orientation - UnitedHealthcare Community Plan of New Jersey


Introduction to Home and Community-Based Services (HCBS) and Long-Term Services and Support (LTSS): UnitedHealthcare Community Plan of New Jersey


Office-Based Addiction Treatment - UnitedHealthcare Community Plan of New Jersey


UnitedHealthcare Community Plan of New Jersey Care Provider Orientation


UnitedHealthcare Community Plan of New Jersey EVV Implementation

Children's Health Home Program: Functional Family Therapy (FFT)


Children's Health Home Program: Multidimensional Family Therapy


Children's Health Home Program: Multidimensional Treatment Foster Care (MTFC)


Children's Health Home Program: Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)


Children's Health Home Program: Trauma-Informed Child-Parent Psychotherapy (CPP)


Children's Health Home Program: Dialectical Behavior Therapy

Attention Deficit/Hyperactivity Disorder Toolkit


Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Developmental Screening Provider Training - North Carolina


How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas


Introduction to Home and Community-Based Service (HCBS) and Long-Term Services and Support (LTSS) - UnitedHealthcare Community Plan of North Carolina


Submitting a Predetermination - UnitedHealthcare Community Plan of North Carolina


UnitedHealthcare Community Plan of North Carolina  - Advanced Medical Home Tier 1 & 2 Program (VirtualHealth - Helios)


UnitedHealthcare Community Plan of North Carolina - Smart Edits for Sterilization Consent Form and Child Medical Evaluation Form

Cultural Competency and the Americans with Disabilities Act


Healthchek - Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Developmental Screening Provider Training - Ohio


Telehealth Best Practices Interactive Guide

Developmental Screening – Pennsylvania


Early and Periodic Screening Diagnostic and Treatment (EPSDT) and Bright Futures


HEDIS: WCC Measures


Lead Screening – Pennsylvania  


Well-Child Visits and Telehealth Opportunities

Accessing Your Episodes of Care Reports in Document Vault


Attention Deficit/Hyperactivity Disorder Toolkit


Buprenorphine Enhanced and Supportive Medication-Assisted Recovery and Treatment (BESMART) Virtual Education Session


CommunityCare Provider Portal User Guide - Tennessee


EPSDT Billing and Coding – TN


FMAP Audit - Joint MCO Provider Relations Training - UnitedHealthcare Community Plan of Tennessee


Journey Pilot Program Overview



Person Centered Support Plan and Functional Assessment on Provider Portal – UnitedHealthcare Community Plan of Tennessee


TennCare’s Episodes of Care


Tennessee IDD Integration Training


UnitedHealthcare Community Plan of Tennessee

Anti-Fraud, Waste and Abuse Provider Training


Community Living – 2022 Orientation and Training for Long-Term Services and Supports (LTSS)


Electronic Visit Verification Overview - UnitedHealthcare Community Plan in Texas


Electronic Visit Verification Policy Training


Electronic Visit Verification – Roles and Usage


Electronic Visit Verification – Visit Maintenance Training


External Medical Review Training - UnitedHealthcare Community Plan of Texas


How to Submit Supporting Documentation for Unprocessed Claims - Created for UnitedHealthcare Community Plan of Arizona, North Carolina and Texas


Integrating Medical and Behavioral Health


Long-Term Services and Supports (LTSS) STAR+PLUS and MMP Codes and Modifiers Guide


Navigating UnitedHealthcare Community Plan – A Care Provider Orientation


Quality Measures for CHIP, STAR, STAR Kids and STAR+PLUS Members


Reporting Critical Incidents: Including Abuse, Neglect and Exploitation


Texas Health Steps Medical Checkups: For STAR, STAR Kids and STAR+PLUS Members


Value-Added Services Interactive Guide - UnitedHealthcare Community Plan of Texas

Introduction to Home and Community-Based Service (HCBS) and Long-Term Services and Support (LTSS)


Doula Orientation - UnitedHealthcare Community Plan of Virginia