We provide a full range of training resources including interactive self-paced courses and instructor-led session. The training content is organized by categories to make it easier to find what you need.
This is the first course all new care providers should complete. Whether you are new to our network, have a new employee, or simply need a refresher, this self-paced course is designed to give you what you need to get started working with us.
Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and much more.
TrackIt Self-Paced User Guide
Easily follow up on your claim, prior authorization or referral workflows and take action, if needed. You can address time-sensitive Smart Edits and even view some letters in TrackIt to save time.
The required training includes information about the different types of SNPs tailored to individual needs. You’re considered a SNP care provider if you see UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP.
Special Needs Plan Model of Care Training Overview
Special Needs Plan Model of Care Training Frequently Asked Questions
If you are experiencing technical problems with an application or need immediate assistance, please visit the Technical Support page for contact phone numbers and information.
If you need technical help to access any of our trainings, please email uhconair@uhc.com.