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Healthcare Professional Education and Training

We provide a full range of training resources including interactive self-paced courses and instructor-led session. The training content is organized by categories to make it easier to find what you need.

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Digital Solutions

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Plans and Products

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Clinical Tools

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Coding Corner

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Smart Edits

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State Specific Training

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Instructor-Led Learning Events

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Delegated Providers

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Veterans Affairs Community Care Network (VA CCN)

Getting Started with UnitedHealthcare

This is the first course all new care providers should complete. Whether you are new to our network, have a new employee, or simply need a refresher, this self-paced course is designed to give you what you need to get started working with us.

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UnitedHealthcare Provider Portal Overview

Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and much more. 

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Start with TrackIt

TrackIt Self-Paced User Guide

Easily follow up on your claim, prior authorization or referral workflows and take action, if needed. You can address time-sensitive Smart Edits and even view some letters in TrackIt to save time.

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Special Needs Plan (SNP) Model of Care Training for Providers

The required training includes information about the different types of SNPs tailored to individual needs. You’re considered a SNP care provider if you see UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP. 

Special Needs Plan Model of Care Training Overview

Special Needs Plan Model of Care Training Frequently Asked Questions

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CME Credit Courses & Educational Programs

The OptumHealth™ Education website provides access to on-demand webcasts, information on upcoming conferences and registration for other educational programs.

Need Help?

If you are experiencing technical problems with an application or need immediate assistance, please visit the Technical Support page for contact phone numbers and information.

If you need technical help to access any of our trainings, please email uhconair@uhc.com.