Training resources including interactive self-paced courses and instructor-led sessions. Community Plan of Arizona specific information is located in the State Specific Training section.
Please see below for a list of our current training materials for care providers.
The AzAHP Credentialing Alliance, along with the AHCCCS Healthcare Plans, have created the following Provider Education Series which provides information about AzAHP, Credentialing, CAQH, Terminations and Organizational Information.
Are you in need of a Trauma Informed Care Training? Relias has a course available to take where you will learn about the various types of trauma, the long-lasting consequences of trauma, and what it means to provide care through a trauma-informed lens.
Digital chat support is now available to get your questions answered while working in the UnitedHealthcare Provider Portal. Review this short guide to learn about current functionality and quick reference resources.
Access to training tutorials that address many behavioral health scenarios such as assessment and treatment of opioid overdose, panic disorders and treatment, making mental health referrals and much more.
OptumHealth & Optum Provider Express Training & Resources
OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.
OptumHealth Education - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
UnitedHealthcare Community Plan's Workforce Development (WFD) Operations Department values collaborative and sustainable knowledge sharing. We are dedicated to the improvement of outcomes by enhancing the knowledge, skills, and competencies of the workforce in order to create, sustain, and retain a viable workforce. We aid in changes to culture, changes to attitudes, and changes to people's potential to influence outcomes. The WFD Department also implements, monitors, and regulates Provider WFD activities and requirements. We ensure that all course content is culturally appropriate, has a trauma-informed approach and is developed using adult-learning principles and guidelines.
Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.
Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
Claims and Payments: Get the most recent claims processing information.
Reform and Regulations: Get up-to-date regulatory data.
State-Specific Information: Each state has its own page for state-specific information and resource
Tutorials: Tutorials will quickly get you up to speed with our online self-service tools
Contact Provider Call Center
1-800-445-1638 - Available from 8:00 a.m. - 5:00 p.m. Central Time