Provider Training | UnitedHealthcare Community Plan of Arizona

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Healthcare Professional Education and Training

Training resources including interactive self-paced courses and instructor-led sessions. Community Plan of Arizona specific information is located in the State Specific Training section.

Please see below for a list of our current training materials for care providers.

OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

UnitedHealthcare Community Plan's Workforce Development (WFD) Operations Department values collaborative and sustainable knowledge sharing. We are dedicated to the improvement of outcomes by enhancing the knowledge, skills, and competencies of the workforce in order to create, sustain, and retain a viable workforce. We aid in changes to culture, changes to attitudes, and changes to people's potential to influence outcomes. The WFD Department also implements, monitors, and regulates Provider WFD activities and requirements. We ensure that all course content is culturally appropriate, has a trauma-informed approach and is developed using adult-learning principles and guidelines.

Additional WFD information: UHCCP Provider Manual, Workforce Development Section - Chapter 7

Contact Us:


Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.


  • Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
  • Claims and Payments: Get the most recent claims processing information.
  • Reform and Regulations: Get up-to-date regulatory data.
  • State-Specific Information: Each state has its own page for state-specific information and resource
  • Tutorials: Tutorials will quickly get you up to speed with our online self-service tools

Contact Provider Call Center

1-800-445-1638 - Available from 8:00 a.m. - 5:00 p.m. Central Time