Please see below for a list of our current training materials for care providers.
UHC On Air gives you in-depth program information and meaningful updates from UnitedHealthcare 24/7and from any device
Learn About UHC On AirProvider Training
Access to the Provider Self-Paced courses available online here.
- UnitedHealthcare Community Plan Justice Reach in Program
- A self-paced course regarding the Justice Reach in Program
- Guide: Behavioral Health Care after an ER or IP Hospitalization
- Interactive Training Series – Opioid Overdose (Last Modified 07.02.2019)
- An Online Training Series for Healthcare Providers
- An Online Training Series for Healthcare Providers
- AHCCCS Dental Provider Benefits Matrix (Last Modified 10.01.2017)
- Provides information needed to properly document dental benefits provided through UnitedHealthcare Community Plan.
- Medical Record Documentation Requirements (Last Modified 01.19.2018)
- Guidelines for physicians to ensure that a medical record is maintained in accordance to state guidelines.
- Provider Appointment Availability Standards Quick Reference Guide (Last Modified 10.24.2019)
- A one-page resource of appointment availability standards for primary care, specialty care, dental care, and maternity care.
- Verifying Member Eligibility through Arizona Health Care Cost Containment System (AHCCCS) Online (Last Modified 06.08.2018)
- How to register and access AHCCCS member eligibility information.
- Behavioral Health Flyer - helping members with their emotional and physical health needs
- Care for Individuals Diagnosed with Schizophrenia, and/or Prescribed Antipsychotic Medication
- Mental Health and Behavioral Health Training Videos (Optum Psych Hub Video Library)
- Access to training tutorials that address many behavioral health scenarios such as assessment and treatment of opioid overdose, panic disorders and treatment, making mental health referrals and much more.
- Access to training tutorials that address many behavioral health scenarios such as assessment and treatment of opioid overdose, panic disorders and treatment, making mental health referrals and much more.
- Optum Health – Behavioral Health Training
- OptumHealth Education offers informational webinars and training resources for providers on topics that may be vital to your practice.
- Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.
- OptumHealth Education (Last Modified 06.08.2018) - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
UHC On Air is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.
UHC On Air Topics
- Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
- Claims and Payments: Get the most recent claims processing information.
- Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
- Reform and Regulations: Get up-to-date regulatory data.
- State-Specific Information: Each state has its own page for state-specific information and resources.
How to Access UHC On Air
Contact Provider Call Center
1-800-445-1638 - Available from 8:00 a.m. - 5:00 p.m. Central Time