Please see below for a list of our current training materials for care providers.
UHC On Air gives you in-depth program information and meaningful updates from UnitedHealthcare 24/7and from any device
Learn About UHC On AirProvider Training
- AHCCCS Dental Provider Benefits Matrix (Last Modified 10.01.2017) - Provides information needed to properly document dental benefits provided through UnitedHealthcare Community Plan.
- Fluoride Varnish Information for Primary Care Providers (Last Modified 04.02.2018)
- Medical Record Documentation Requirements (Last Modified 01.19.2018) - Guidelines for physicians to ensure that a medical record is maintained in accordance to state guidelines.
- Provider Appointment Availability Standards Quick Reference Guide (Last Modified 10.24.2020) - A one-page resource of appointment availability standards for primary care, specialty care, dental care, and maternity care.
- Verifying Member Eligibility through Arizona Health Care Cost Containment System (AHCCCS) Online (Last Modified 06.08.2018) - How to register and access AHCCCS member eligibility information.
- Provider Express Behavioral Health Webinars & Training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice.
- Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.
- OptumHealth Education (Last Modified 06.08.2018) - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
- Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
- Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
- Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.
UHC On Air is your source for live and on-demand video broadcasts created specifically for UnitedHealthcare providers. It gives you in-depth program information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device. Broadcasts are added each week.
UHC On Air Topics
- Accountable Care Programs: Programs related to your ACO partnership with UnitedHealthcare.
- CEU/CME Programs: Earn educational credits 100% online.
- Claims and Payments: Get the most recent claims processing information.
- Link Tutorials: Tutorial videos will quickly get you up to speed with our online self-service tools.
- Reform and Regulations: Get up-to-date regulatory data.
- State-Specific Information: Each state has its own channel for state-specific information and resources.
How to Access UHC On Air
- Login to Link with your Optum ID and select the UHC On Air tile.
- Select the UHC News Now Channel to watch national UnitedHealthcare broadcasts.
- Select your State-Specific Channel to see your local programming.