Provider Training | UnitedHealthcare Community Plan of Arizona

Healthcare Professional Education and Training

Training resources including interactive self-paced courses and instructor-led sessions. Community Plan of Arizona specific information is located in the State Specific Training section.

Please see below for a list of our current training materials for care providers.

• The AzAHP Credentialing Alliance, along with the AHCCCS Healthcare Plans, have created the following Provider Education Series which provides information about AzAHP, Credentialing, CAQH, Terminations and Organizational Information.
  
• AHCCCS Provider Enrollment Portal (APEP) Training Videos
  
• AHCCCS Dental Provider Benefits Matrix (Last Modified 08.20.2020) 
  • Provides information needed to properly document dental benefits provided through UnitedHealthcare Community Plan.
• Arizona Telemedicine Program
  • Please review this regularly for updates on provider training webinars and educational opportunities.
• Care for Individuals Diagnosed with Schizophrenia and/or Prescribed Antipsychotic Medication
  • Notice for PCPs regarding care for individuals diagnosed with schizophrenia.
• Court-Ordered Evaluation and Court-Ordered Treatment
  •  A self-paced course to review the medical record requirements and documentation needed for members under Court-Ordered Evaluation and Court-Ordered Treatment.
• Fluoride Varnish: Information for Primary Care Providers
• In This Together: Healthcare Team Care – Clinician Experience Project
• Integrated Clinics Overview and Billing Guidelines
  • A self-paced course to learn more about the billing guidelines for Integrated Clinics. 
• Interactive Training Series – Opioid Overdose
  • An Online Training Series for Healthcare Providers 
    
• Introduction to Trauma Informed Care Training 
  • Are you in need of a Trauma Informed Care Training? Relias has a course available to take where you will learn about the various types of trauma, the long-lasting consequences of trauma, and what it means to provide care through a trauma-informed lens.
• Member Eligibility and Benefits - Assisting members and Navigating Resources
  
• Provider Appointment Availability Standards Quick Reference Guide (Last Modified 10.05.2021)
  • A one-page resource of appointment availability standards for primary care, specialty care, dental care, and maternity care.
• Trauma-Informed Care - AHCCCS Training for Pediatric Behavioral Health Providers
• UnitedHealthcare Community Plan Justice Reach in Program
  • A self-paced course regarding the Justice Reach in Program
• Verifying Member Eligibility through Arizona Health Care Cost Containment System (AHCCCS) Online (Last Modified 11.16.2020)
  • How to register and access AHCCCS member eligibility information.