Referring, ordering, prescribing or attending (ROPA) care providers will be required to register with AHCCCS for claims reimbursement and UnitedHealthcare Community Plan of Arizona has implemented this requirement into our claims processing guidelines.
03.16.2022 - EPSDT Services - Eyeglass Replacements and Repair - As part of EPSDT, eyeglasses and other vision services, including replacement and repair of eyeglasses, for members under the age of 21 years are covered by AHCCCS to correct or ameliorate conditions discovered during vision screenings for EPSDT.
01.25.2022 - Mandatory Treatment Capacity Survey - Arizona Revised Statute §36-109 requires that each quarter, each hospital, health care facility and outpatient substance abuse treatment provider that provides substance abuse treatment submit to the Department the following information. For the 2021 quarter four (Q4), ending December 31, 2021, please use the above Survey Monkey link and complete the survey no later than January 28, 2022.
11.30.2021 - Opioid Treatment Program (OTP) Requirements - Per new Arizona Revised Statute, AHCCCS is required to make reports submitted by registered AHCCCS Outpatient Treatment Programs (OTP) publicly available to allow for the 30-day public comment period. Those reports have been posted and are available.
11.30.2021 - AHCCCS Provider Re-registration and Re-validation Request - AHCCCS has asked provider to “re-register” and confirm the data in the AHCCCS Provider Enrollment Portal (APEP) converted into the new portal accurately and is current. Re-validation is a process that occurs every four years from the initial date of enrollment. During the public health emergency, no re-validations were completed however all active providers were asked to re-register. AHCCCS is encouraging providers who have received their written invitation but have not completed the re-registration process to do so now. Email questions on the plan to APEPTrainingQuestions@azahcccs.gov.
10.01.2021 - Update: Abuse and Neglect Prevention Task Force Seeks Survey Input from Long Term Care Providers - As part of the work of the Governor’s Abuse and Neglect Prevention Task Force, AHCCCS and the Arizona Department of Economic Security, are asking long term care health care providers who serve AHCCCS members to participate in a short survey conducted by the Sonoran Center for Excellence for Developmental Disabilities (UCEDD). The survey is anonymous and has been extended to October 15, 2021.
09.02.2021 - Opioid Treatment Program (OTP) Requirements - In accordance with ARS 36-.2907.14, AHCCCS is required to make reports submitted by registered AHCCCS Outpatient Treatment Programs (OTP) publicly available to allow for the 30-day public comment period. These reports have been posted and are available.
06.16.2021 - AHCCCS LOCUS – 07/01/2021 Deadline - AHCCCS has contracted with Deerfield Behavioral Health (Deerfield) to license the Child and Adolescent Level of Care Utilization System (CALOCUS) and Level of Care Utilization System (LOCUS) software, as well as access to online training for those who have familiarity with instruments that measure level of service acuity instruments. Reach out to Matthew Monago at email@example.com before 07/01/2021 and identify your organization as an AHCCCS provider when emailing. Please look for more information in our July 1st Network Bulletin email.
As doctors certify deaths involving COVID-19 in Arizona, an Arizona Department of Health Services (ADHS) review of these death certificates reveal some inaccuracies in the specified cause of death. Please review for additional information.
Arizona Revised Statute §36-109 requires that each quarter, each hospital, health care facility and outpatient substance abuse treatment providers that provide substance abuse treatment submit to the Department the following information. Please use the Survey Monkey link above and complete the survey no later than October 16, 2020
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Mental Health Resources for Health Care Professionals
Oct. 2, 2020
You’re important to us. That’s why we’re gathering resources and support for health care professionals across UnitedHealth Group to help you focus on, manage and understand your mental and physical well-being during the national public health emergency.
Access the articles shared in the monthly network news brief emails. Arizona-specific information is identified along with the date the article was shared. Review this regularly to keep up to date on the Community Plan of Arizona updates and reminders.
Contact Provider Call Center
1-800-445-1638 - Available from 8:00 a.m. - 5:00 p.m. Central Time