Review these alerts, bulletins and newsletters to stay up to date on news, policy changes and other issues important to your practice.
- 09.03.2019 - Cultural Competency Conference Information – 09.11.2019
- 08.16.2019 - DUR Educational Newsletter: Opioid and Buprenorphine Use for Treating Opioid Use Disorder
- 08.16.2019 - 2019 In-Person Provider Expo Invitation
- 08.13.2019 - UnitedHealthcare Community Plan Service Area Map - Effective 10.01.19
- 08.05.2019 - Therapy Benefit Reminder – Effective Pre 10.01.19
- 08.05.2019 - 2019 Provider Forum WebEx Invitation - Register to join a Forum that works with your schedule.
- 07.29.2019 - Ordering, Referring and Supervising Provider Billing Requirements
- 07.29.2019 - Adult Immunization Notice - Effective 07.01.19
- 07.23.2019 - Rendering Provider Field Requirements
- 07.18.2019 - Arizona Early Intervention Program Reconciliation Notice
- 07.16.2019 - Interactive Voice Response System
- 06.26.2019 - Free Buprenorphine Waiver Training for Physicians, Nurse Practitioners & PA's – 07.16.19
- 06.19.2019 - Changes are coming to your Developmentally Disabled Program.
- 05.31.2019 - Coordination of Benefits Memo from AHCCCS
- 05.17.2019 - Medication Management and Medication-Assisted Treatment
- 05.17.2019 - Claim Resubmission Requirements
- 05.16.2019 - Obstetrical (OB) Billing Guidelines: Updated OB Billing Guidelines
- 05.06.2019 - Voluntary Behavioral Health Evaluation Guidelines
- 03.19.2019 - Access to Care for Opioid Use Disorder
- 03.18.2019 - Information regarding Electronic Payments and Statements (EPS)
- 03.15.2019 - URGENT - Confirmed Measles Case in Pima County
- 03.11.2019 - 2019 Statewide Symposium in Support of Service Members, Veterans & Their Families - Symposium information and registration
- 03.05.2019 - Claims Reminder: Timely Filing and Coordination of Benefits Agreement
- 03.04.2019 - FQHC/RHC Claim Submission Guidelines
- 03.04.2019 - National Drug Code (NDC) Billing Guidelines
- 02.28.2019 - Appointment Availability Standards and Surveys
- 02.27.2019 - Laboratory Services Update
- 02.27.2019 - Language Line - New Phone Numbers for Interpretation Services
- 02.25.2019 - Arizona Health Care Cost Containment System (AHCCCS) and Arizona Department of Health Services notice on Arizona Syphilis Outbreak
- 02.20.2019 - Office of Individual and Family Affairs (OIFA) - Information on working together to help members on their path to recovery
- 02.12.2019 - Indian Health Service (HIS), Tribally Operated 638 Programs, and Urban Indian Health Programs in Arizona
- 02.11.2019 - UnitedHealthcare Community Plan Service Area Map - Effective 10.01.18 - 09.30.19
- 02.11.2019 - Updated: Billing the Correct Member ID Number
- 11.13.2018 - AHCCCS Related Provider Duplicate (Z340) Edit
- 11.12.2018 - AHCCCS Provider Registration Notice
- 11.02.2018 - Obstetrical Ultrasound Reimbursement Policy Update: Quantity Limitations
- 11.02.2018 - Updated Emergency and Non-Emergent Transportation and Billing Guidelines
- 11.01.2018 - Provider Alert: Obstetrical Ultrasound Reimbursement Policy Update: Quantity Limitations, Effective December 1, 2018
- 10.11.2018 - Updated Guidelines for Checking Member Eligibility
- 09.10.2018 - Laboratory Billing Requirement Reminders
- 09.06.2018 - KidsCare Information and Overview (English & Spanish)
- 08.16.2018 - Submitting Electronic Corrected Claims to Avoid Claim Rejections
- 06.20.2018 - Circumcision Guidelines Reminder
- 06.20.2018 - AHCCCS Complete Care Program Frequently Asked Questions
- 06.19.2018 - AHCCCS Vaccines for Children (VFC) Re-Enrollment Notice: Ends June 30, 2018
- 06.19.2018 - Vaccines For Children (VFC) Restitution Policy Reminder
- 06.08.2018 - Electronic Payments and Statements (EPS) is transitioning to OptumBank.com
- 06.08.2018 - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities. View the current OptumHealth Education Catalog for June.
- 04.18.2018 - Health Current: Information Exchange
- 03.15.2018 - Health Current: Health Information Exchange
- 03.07.2018 - Reminder: NDC Billing Guidelines
- 03.06.2018 - AHCCCS Electronic Visit Verification Provider Survey
- 02.12.2018 - Alert: Reimbursement Reminder for Long Acting Reversible Contraceptives (LARC)
- 02.12.2018 - Claim Adjustment and Remittance Advice Codes (CARC/RARC)
- 02.09.2018 - AHCCCS Guidelines Regarding the Use of Social Determinants
- 01.23.2018 - New Incontinence Supplier for Adult Long Term Care Members - Effective February 1, 2018
- 01.19.2018 - AHCCCS Care Provider Re-Enrollment Reminder
- 12.22.2017 - Alert: Revenue Codes Requiring Procedure Codes Reimbursement Policy Clarification For Care Providers at Facilities and Hospitals
- 12.01.2017 - New Therapy Codes
- 08.09.2017 - Introduction to Link: Care providers can use Link to verify eligibility, check claims status, submit reconsiderations electronically and submit/review prior authorization requests.
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Visit the Payment Policy Notifications page to view updates.
AHCCCS / Medicaid
Long Term Care
Visit the News and Network Bulletin page to view updates and articles.
Contact Provider Call Center
1-800-445-1638 - Available from 8:00 a.m. - 5:00 p.m. Central Time