Bulletins and Newsletters

AHCCCS Guidelines for ROPA Care Providers

Referring, ordering, prescribing or attending (ROPA) care providers will be required to register with AHCCCS for claims reimbursement. In light of the COVID-19 public health emergency and priority efforts it has demanded of public health systems, AHCCCS has extended the ROPA registration deadline to June 1, 2021. 

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Review these alerts, bulletins and newsletters to stay up to date on news, policy changes and other issues important to your practice.

For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.

Appointment Availability Standards and Surveys

The Arizona Health Care Cost Containment System (AHCCCS) requires care providers to comply with specific appointment availability standards.

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Evaluations, Services and Resources for Members With a Serious Mental Illness (SMI)

Help determine SMI eligibility, status and evaluation.

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Mental Health Resources for Health Care Professionals

You’re important to us. That’s why we’re gathering resources and support for health care professionals across UnitedHealth Group to help you focus on, manage and understand your mental and physical well-being during the national public health emergency.

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How to Search for Mental Health Providers  

Check out our step by step resource.

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UnitedHealthcare Community Plan Provider Manual Reminders 

As a reminder, providers need to comply with UnitedHealthcare Community Plan and payer protocols, including those contained in the UHCCP Care Provider Manual.

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UnitedHealthcare Dual Complete: Arizona Members Matched With a Navigator

The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator.

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AHCCCS / Medicaid

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Visit the News and Network Bulletin page to view updates and articles.

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