The UnitedHealthcare Cancer Support Program provides individualized coaching and education for adult and pediatric patients who may be at high risk for treatment complications or side effects. Our experienced oncology nurse case managers collaborate with you to help support and reinforce the treatment plan you’ve developed with our doctor, and provide information and resources to patients.
The UnitedHealthcare Cancer Support Program currently assists more than 30,000 cancer patients annually1 and our oncology nurse case managers have a 99% member satisfaction2 rate.
To participate in the program, members must have both:
A benefit plan that includes the Cancer Support Program
Active cancer treatment or end-stage management
A member already enrolled in hospice would not be appropriate for the program.
Make a referral
Call 866-936-6002 to refer eligible UnitedHealthcare members to the program. To make a referral, you will need their:
Date of birth
Once the referral is made, a nurse case manager will:
Reach out to the member to get them started with the program
Send a letter notifying the referring provider of their patient’s participation
Contact the referring provider for clinical information to use to help manage and coordinate the member’s cancer care
How the program supports your work with patients
The individualized coaching and education available through the Cancer Support Program can help fill gaps that you may not have the time or resources to address.
Care coordination and management
Provide information to encourage your patient’s active participation in their care
Emphasize the importance of symptom management
Enable patients to communicate changes in health status to you before symptoms escalate
Help reduce complications related to the cancer diagnosis and treatments through targeted and timely interventions
Education and support
Help coordinate care and benefit issues
Help support patients and their caregivers with clinical and psycho-social needs, in collaboration with program social workers and other resources
Provide access to an online library of articles, video courses and easy-to-use tools curated by clinicians to help assist with symptom management and overall health
Help increase awareness and informed choices about hospice and palliative care toward the end of life