Electronic Visit Verification
Information on Electronic Visit Verification, Electronic Visit Verification Archives, Forms, HHSC Alerts & Notifications, Training, and Your Plan Compliance.
HHSC Alerts and Resources
- 11.17.2020 - HHSC Alert: Cures Act EVV Practice Period Extended Through Dec. 31, 2020
- 11.16.2020 - HHSC Alert: EVV Policy Updates Effective Nov. 1, 2020
- 11.16.2020 - HHSC Alert: EVV Portal and Training Updates
- 10.01.2020 - HHSC Alert: MCO EVV Cures Act Implementation Update - Oct. 1, 2020
- 09.29.2020 - HHSC Alert: How to Submit a Complaint as a Medicaid Provider
- 09.29.2020 - HHSC Alert: Cures Act EVV: Practice Period Update and Important Dates
- 09.29.2020 - HHSC Alert: EVV Visit Transaction Rejection Errors Guide Now Available
- 09.08.2020 - HHSC Alert: New and Revised EVV Policies Effective Aug. 1, 2020
- 08.24.2020 - HHSC Alert: Cures Act EVV: Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP
- 07.06.2020 - HHSC Alert: EVV Portal Improvements and Training Updates
- 06.23.2020 - HHSC Alert: Updated EVV Service Bill Codes Table and Cures Act EVV Practice Period
- 06.08.2020 - HHSC Alert: Cures Act EVV - Updated Timeline for Cures Act EVV Expansion
- 05.27.2020 - HHSC Alert: Cures Act EVV - The EVV Practice Period Begins July 1
- 05.05.2020 - HHSC Alert: EVV Proprietary Systems: New Approval Process Coming Soon
- 05.05.2020 - HHSC Alert: EVV Portal Improvements Now Available
- 04.03.2020 - HHSC Alert: New May 1 Deadline to Select an EVV System and Begin Onboarding Process
- 03.30.2020 - COVID-19: Temporary Policies for Existing EVV Users
- 03.10.2020 - Reminder: April 1, 2020 Deadline for Program Providers and FMSAs to Select an EVV Vendor or EVV Proprietary System
- 03.10.2020 - Cures Act EVV Training Sessions March 23-26 in Austin
- 03.10.2020 - EVV Training Sessions March 12-13 in Austin for Current Program Providers
- 02.11.2020 - HHSC Alert: February 1, 2020 Updates to EVV Portal Standard Reports and TexMedConnect
- 02.11.2020 - HHSC Alert: Cures Act: April 1 Deadline to Select an EVV Vendor or EVV Proprietary System
- 01.30.2020 - HHSC Alert: EVV Vendor Demonstration Webinars and Roadshows
- 01.13.2020 - HHSC Alert: Announcement of EVV Vendors
- 12.06.2019 - HHSC Alert : EVV Visit Maintenance Extension Reminder
- 12.06.2019 - HHSC Alert : EVV Visit Maintenance Extension Reminder
- 11.01.2019 - HHSC Alert: EVV Visit Maintenance Timeframe Extended for Visits with Dates of Service Sept. 1, 2019 - Oct. 31, 2019
- 10.17.2019 - HHSC Alert: Important Electronic Visit Verification Training Updates
- 09.13.2019 - HHSC EVV Claim Match Result Code Tip Sheet
- 09.13.2019 - HHSC Alert: DataLogic EVV System Instructions for Entering Prior Authorizations and Submitting Claims
- 09.10.2019 - HHSC Urgent Alert: Updates to STAR+PLUS LTSS Billing Matrix and Authorizations
- 08.22.2019 - Important Reminders About Submitting EVV Claims to TMHP
- 08.16.2019 - HHSC Alert: HHSC Requests Approval from CMS to Delay EVV Start Date for PCS
- 08.01.2019 - Electronic Visit Verification Training Begins Aug. 1, 2019
- 08.01.2019 - EVV Roadshow Schedule for Instructor-Led Training
- 07.11.2019 - HHSC Alert: Upcoming EVV Webinars in August
- 06.25.2019 - HHSC Alert: EVV Contact Information - Updated June 20, 2019
- 06.13.2019 - HHSC Alert: EVV Contact Information
- 04.08.2019 - HHSC Alert: Billing Policy Changes for Providers Required to Use EVV: Update to 03.15.19 Alert
- 04.03.2019 - HHSC Alert: EVV Tool Kit Module 6: EVV Process Flow Available and Live Webinar Registration
- 03.22.2019 - HHSC Alert: EVV Mobile Application Available April 1, 2019
- 03.21.2019 - HHSC Alert: EVV Provider Compliance Review Changes
- 03.19.2019 - HHSC Alert: Billing Policy Changes for Providers Required to Use EVV: Update to 08.17.18 Alert
- 03.19.2019 - HHSC Alert: EVV Tool Kit Module 5: EVV Visit Maintenance Available and Live Webinar Registration
- 02.28.2019 - HHSC EVV Alert: EVV Toolkit Module 3: EVV Roles and Responsibilities Part 2 of 2
- 02.28.2019 - HHSC EVV Alert: All EVV Relevant Claims Must Be Submitted to TMHP by Sept. 1, 2019
- 01.28.2019 - HHSC EVV Alert: Read-Only Access to EVV Data for Providers Not Active with an Approved EVV Vendor
- 01.04.2019 - HHSC EVV Alert: 21st Century Cures Act - Texas EVV Implementation
HHSC Policies
- HHSC Policy: EVV Billing Policy
- HHSC Policy: EVV Claims Matching Policy
- HHSC Policy: EVV Claims Submission Policy
- HHSC Policy: EVV Compliance Oversight Reviews Policy
- HHSC Policy: EVV Data Collection Policy (NEW)
- HHSC Policy: EVV Electronic Verification Methods Policy (NEW)
- HHSC Policy: EVV Proprietary Systems Policy
- HHSC Policy: EVV System Selection Policy
- HHSC Policy: EVV System Transfer Policy
- HHSC Policy: EVV Usage Policy
- HHSC Policy: EVV Reason Code and Required Free Text Policy
- HHSC Policy: EVV Reports Policy
- HHSC Policy: EVV Schedules Policy
- HHSC Policy: Service Authorization Policy (NEW)
- HHSC Policy: EVV Training
- HHSC Policy: EVV Last Visit Maintenance Date Policy
- HHSC Policy: EVV Visit Maintenance Unlock Request
- HHSC Policy: EVV Vendor Selection for Cures Act EVV Expansion Policy
- This policy only applies to program providers and FMSAs delivering services subject to the federal Cures Act EVV requirements.
EVV Training
Authored by HHSC
- Texas Health and Human Services - Module 17 - EVV Vendor Transfer Policy and Process
- Texas Health and Human Services - Module 16 - Cures Act EVV Expansion: EVV Vendor Selection and Onboarding
- Texas Health and Human Services - Module 15 - Best Practices to Avoid EVV Claim Mismatches
- Texas Health and Human Services - Module 14 - EVV Compliance Oversight Policies
- Texas Health and Human Services - Module 13 - EVV Training Requirements
- Texas Health and Human Services - Mudule 12 - EVV - Getting Started and Next Steps
- Texas Health and Human Services - Module 11 - EVV Summary of EVV Changes - Part 1 (06.24.2019)
- Texas Health and Human Services - Module 10 - EVV Visit Transaction Validation Enhancements (06.24.2019)
- Texas Health and Human Services - Module 9 - EVV Portal Standard Reports and Search Tools (05.29.2019)
- Texas Health and Human Services - Module 8 - Submitting an EVV Claim Training (05.06.2019)
- Texas Health and Human Services - Module 7 - EVV Aggregator and EVV Portal Training (04.17.2019)
- Texas Health and Human Services - Module 6 - EVV Process Flow: Beginning to End (04.03.2019)
- Texas Health and Human Services - Module 5 - EVV Visit Maintenance (03.19.2019)
- Texas Health and Human Services - Module 4 - EVV Visit Transactions (Modified 03.05.2019)
- Texas Health and Human Services - Module 3 - EVV Roles and Responsibilities - Part 2 of 2
- Texas Health and Human Services - Module 2 - EVV Roles and Responsibilities - Part 1 of 2 (Modified 02.01.2019)
- Texas Health and Human Services - Module 1 - EVV Provider Training: EVV 101 (Modified 01.17.2019)
- Texas Health and Human Services Commission EVV Provider Training (Modified 06.11.2018)
- List of EVV Reason Codes (Effective 09.01.2019)
Authored by UHC
- 2019-2020 Electronic Visit Verification Changes Reference Guide
- Electronic Visit Verification (EVV) Overview
- Electronic Visit Verification Transaction Review Update - Effective July 15, 2019
- EVV Compliance Plan
- EVV Quick Reference Guide
- Update to STAR+PLUS Long-Term Services and supports Billing Matrix