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Bulletins and Newsletters

Review these alerts and bulletins to stay up to date on news, policy changes and other issues important to your practice.

For important announcements from the Texas Health and Human Services Commission, visit the Messages from Texas HHSC page. 

You can find more information on Electronic Visit Verification including alerts, resources, training, and policies by visiting the EVV webpage or by navigating to "Electronic Visit Verification (EVV)" on the left sidebar.

EVV training can also be found on the Training and Education page.

For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.

Texas Community Plan Quality Newsletter  

UnitedHealthcare Community Plan of Texas continually strives to make improvements that can make a difference in our members’ lives. One way we do this is by looking at the following Healthcare Effectiveness Data and Information Set (HEDIS®) measures, which are gathered through a National Committee for Quality Assurance (NCQA) tool that can help find ways to enhance health care. 

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Dental Prevention - More than Mouth Care

Correlations between dental and chronic systemic diseases have frequently been reported, particularly with respect to periodontitis with diabetes mellitus type 2 and cardiovascular disease.1 Our child and youth members have dental coverage as a benefit.

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Help When and Where It’s Needed

Many of us take for granted that we can live in our own home.

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Making the Most of Life While Living With Complex Care Needs

We use complex care management for our members who are living with chronic and/or complex conditions and have a high risk of worsening health and repeat hospitalizations. 

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